Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridget White

Dundalk

Summary

Highly-motivated Veterinary Technician with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively both supervised and unsupervised while quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vetco Clinic Lead

Vetco Vaccine Clinics
Glen Burnie
02.2023 - Current
  • Promote high customer satisfaction by educating clients with knowledgeable and friendly service.
  • Ensured that all safety protocols are followed when working with animals.
  • Restrain animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Educate clients on the importance of monthly flea/tick and heartworm medication.
  • Train new veterinary assistants and clinic advisors on policies, procedures and the Vetco Way.
  • Helping with Inventory of vaccines and prevention.
  • Weekend Rig Out and Rig Ready when needed.

Client Service Manager

Bedco Mobility
Baltimore
08.2022 - 02.2023
  • Developed and implemented processes for improving client service delivery standards.
  • Resolved escalated customer complaints in a professional manner.
  • Implemented quality assurance programs designed to improve overall customer experience.
  • Maintained accurate records of customer interactions and transactions.
  • Ensured compliance with applicable laws, regulations, policies and procedures related to customer service operations.
  • Provided timely responses to customer inquiries and requests for service.

Lead Vet Tech / Foster & Rescue Coordinator

Humane Society of Harford County
Harford County
01.2019 - 08.2022
  • Performed physical exams, administered vaccinations and euthanized animals as needed.
  • Conducted routine health checks on newly admitted animals to assess overall health status.
  • Performed basic diagnostic tests such as fecal examinations or skin scrapings.
  • Ensured that all safety protocols were followed when handling hazardous materials or operating equipment such as x-ray machines or anesthesia machines.
  • Managed patient records including entering data into computer system, filing paperwork and updating information.
  • Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
  • Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
  • Monitored vital signs of patients and recorded results in patient charts.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Administered and monitored anesthesia for surgeries.
  • Responsible for taking a foster program of 9 active fosters to over 100 active fosters resulting in a 90% increase in animals leaving the shelter before adoption.
  • Partnered with local rescues to save countless lives of animals that would have been euthanized for space.

Overnight Emergency Veterinary Technician

Huffard Animal Hospital
Pasadena
07.2018 - 03.2021
  • Responded quickly to emergency situations involving sick or injured animals.
  • Prepared specimens for laboratory testing according to established protocols.
  • Operated anesthesia machines safely and monitored anesthetized patients throughout procedure.
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Administered fluids intravenously, intramuscularly or subcutaneously according to veterinary orders.
  • Kept inventory of supplies needed for emergency services, including drugs, bandages and laboratory equipment.
  • Maintained accurate records of treatments administered, medications given, patient condition and other pertinent information.
  • Monitored patient recovery progress and reported any changes to the veterinarian or senior technician.
  • Operated x-ray, ultrasound and cold laser machines.

Lead Veterinary Technician

Carney Animal Hospital
Parkville
04.2016 - 07.2018
  • Performed laboratory testing such as fecal analysis, urinalysis, cytology, hematology, serology, biochemistry testing.
  • Restrained animals during examination or treatment with minimal stress to the animal.
  • Maintained accurate patient records, including updating vaccine histories and filing documents.
  • Educated clients on proper pet care, nutrition, and preventive health measures.
  • Administered anesthesia to animals prior to surgical procedures.
  • Cleaned and sterilized instruments used in medical treatments according to established protocols.
  • Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
  • Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
  • Instructed new employees on proper handling techniques when dealing with animals.
  • Organized daily work schedules for veterinary technicians and assistants.
  • Managed inventory of supplies and medications in the clinic while adhering to budgetary restrictions.

Veterinary Technician Intake and Surgical

Baltimore Animal Rescue and Care Shelter
Baltimore
10.2006 - 04.2016
  • Certified Euthanasia Technician
  • Prepared the operating room for surgery by setting up and sterilizing instruments and equipment.
  • Provided anesthesia to animals prior to, during, and after surgery.
  • Performed laboratory tests, including urinalysis, fecal analysis, and blood work, as directed by the veterinarian.
  • Assisted veterinarians in performing surgical procedures on animals, such as spaying and neutering.
  • Restrained animals during examinations or treatments.
  • Observed post-operative patients for any changes in condition or behavior.
  • Administered medications prescribed by veterinarian according to established protocols.
  • Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
  • Triaged all incoming animals from Animal Control as well as the public.
  • Vaccinating all animals on intake following protocols set by medical director.
  • Inventory of all medication and drugs and logging for DEA.

Education

High School Diploma -

Lake Clifton Eastern
Baltimore, MD
05-1995

Skills

  • Client education
  • Animal restraint
  • Patient monitoring
  • Anesthesia administration
  • Laboratory testing
  • Emergency response
  • Phlebotomy and catheter placement
  • Surgical assistance
  • Dental X-ray and scaling
  • Inventory management
  • Data management
  • Customer service

Certification

  • Euthanasia Certified

Timeline

Vetco Clinic Lead

Vetco Vaccine Clinics
02.2023 - Current

Client Service Manager

Bedco Mobility
08.2022 - 02.2023

Lead Vet Tech / Foster & Rescue Coordinator

Humane Society of Harford County
01.2019 - 08.2022

Overnight Emergency Veterinary Technician

Huffard Animal Hospital
07.2018 - 03.2021

Lead Veterinary Technician

Carney Animal Hospital
04.2016 - 07.2018

Veterinary Technician Intake and Surgical

Baltimore Animal Rescue and Care Shelter
10.2006 - 04.2016

High School Diploma -

Lake Clifton Eastern

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