Summary
Overview
Work History
Education
Skills
Timeline
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Brielle Smith

Baltimore

Summary

Dynamic Patient Care Consultant at AirSculpt Technologies with a proven track record in consultative sales and exceptional customer service. Skilled in building rapport and exceeding sales targets, consistently achieving 120% of goals. Adept at utilizing medical knowledge and interpersonal skills to guide patients through transformative experiences.

Overview

10
10
years of professional experience

Work History

Patient Care Consultant

AirSculpt Technologies
Washington
05.2021 - Current
  • Guide patients through the AirSculpt® procedure, explaining the process, potential benefits, and risks. Provide detailed information about the technology and help patients make informed decisions about their treatment options.
  • Conduct initial consultations to assess patient needs, goals, and suitability for procedures. Collect medical histories and provide personalized recommendations.
  • Provide exceptional support to patients, addressing inquiries and concerns in a compassionate and professional manner. Ensure a positive experience from initial consultation to post-procedure follow-up.
  • Coordinate appointments, pre-operative preparation, and post-treatment follow-ups. Ensure smooth transitions between consultations and treatment.
  • Build strong relationships with patients to encourage return visits, referrals, and overall satisfaction with services.
  • Assist in promoting AirSculpt’s services and products, helping to meet sales goals while maintaining ethical standards and patient care focus.
  • Maintain accurate patient records, ensuring confidentiality and adherence to medical regulations and standards.
  • Consistently exceeding monthly sales targets by 120%, contributing to a total of $10 million in annual sales.

Client Coordinator

Ideal Image
Baltimore
07.2019 - 04.2021
  • Provided a wide range of medical spa services, including laser hair removal, injectables, facials, skin rejuvenation, and non-invasive body sculpting, to meet client needs and goals.
  • Conducted consultations to assess patients and recommend personalized aesthetic treatment plans, ensuring the highest level of satisfaction.
  • Maintained up-to-date knowledge of the latest technologies and trends, incorporating them into treatments to enhance customer results.
  • Delivered exceptional customer service, building rapport with clients and maintaining long-term relationships through effective follow-ups.
  • Drive clinic sales to hit monthly targets while maintaining personal closing ratio of 74% and consistently exceeding 120% of monthly company and personal sales goals

Client Advisor and Team Leader

Tom James Company
Baltimore
01.2015 - 07.2019
  • Developed roster of affluent professionals, providing luxury custom apparel and accessories
  • Increasingly work a referral-based business to develop a long-term, loyal clientele in excess of 380 people per year
  • Generate personal sales growth of over $500,000 of custom clothing annually while exceeding monthly sales quota and bonus structures
  • Recruit, hire and develop new partners by exemplifying great character, ambition and work ethic and then support those individuals to build their own business
  • Plan and execute weekly leadership and recruitment responsibilities with regional team members
  • 2015 Rookie of the Year Award and Presidential Merit Club
  • 2018 Presidential Honor Club

Education

Bachelor of Science - Business Administration: Marketing, Professional Selling

University of Louisiana at Lafayette
12.2014

Skills

  • Consultative Sales
  • Negotiation
  • Medical Knowledge
  • Customer Service Excellence
  • Interpersonal Skills
  • Problem-Solving
  • SalesForce
  • AestheticsPro
  • Google Platforms
  • Microsoft Office and Teams
  • Social Media Platforms
  • Networking

Timeline

Patient Care Consultant

AirSculpt Technologies
05.2021 - Current

Client Coordinator

Ideal Image
07.2019 - 04.2021

Client Advisor and Team Leader

Tom James Company
01.2015 - 07.2019

Bachelor of Science - Business Administration: Marketing, Professional Selling

University of Louisiana at Lafayette

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Brielle Smith