Britina Jacobs
Aberdeen
Summary
Compassionate professional with experience in patient care and warehouse operations. Skilled in problem solving, time management, and maintaining safety standards, contributing to improved patient satisfaction and operational efficiency. Eager to leverage these strengths in a dynamic customer service setting.
Overview
4
4
years of professional experience
Work History
Patient Safety Companion
Upper Chesapeake Hospital
Bel Air
10.2023 - Current
- Monitored patient safety and well-being during hospital stays.
- Assisted nursing staff with patient care and hygiene needs.
- Communicated effectively with patients to ensure comfort and understanding.
- Documented patient observations and reported changes to the healthcare team.
- Provided companionship to patients, reducing feelings of loneliness or anxiety.
Warehouse Worker
Amazon
Aberdeen
06.2022 - 10.2022
- Sorted and packaged products for timely shipment to customers.
- Collaborated with team members to meet daily inventory goals.
- Followed safety protocols to ensure a secure working environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Education
Maritime Academy
Baltimore, MD06-2009
Skills
- customer service
- time management
- attention to detail
- problem solving
- patient observation
- patient assistance
- medical documentation
- safety protocols
- patient communication
Timeline
Patient Safety Companion
Upper Chesapeake Hospital
10.2023 - Current
Warehouse Worker
Amazon
06.2022 - 10.2022
Maritime Academy