BRITTANY JONES
BALTIMORE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Event Security Guard
S.A.F.E. Management
BALTIMORE
07.2025 - Current
- Monitored event entrances to ensure compliance with security protocols.
- Conducted regular patrols to maintain a safe environment for attendees.
- Assisted in crowd management during peak event times and high-traffic areas.
- Checked bags and personal items for prohibited items at entry points.
- Provided excellent customer service by addressing attendee inquiries and concerns.
- Responded quickly and calmly to any emergencies that arose during an event.
Warehouse worker
Amazon returns
BALTIMORE
06.2025 - Current
- Operated forklifts to move products within the warehouse efficiently.
- Sorted and packaged items for customer orders using automated systems.
- Conducted inventory checks to ensure stock accuracy and availability.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
PICKER
FedEx
11.2022 - 05.2023
- Selected packages efficiently, ensuring timely delivery and customer satisfaction.
- Maintained high accuracy in order selection, reducing errors and enhancing operational efficiency.
- Collaborated with team to streamline processes, achieving faster dispatch times.
- Utilized organizational skills to manage high-volume workloads during peak periods.
- Identified and resolved logistical challenges, contributing to improved service quality.
- Streamlined sorting processes to enhance efficiency, resulting in a noticeable reduction in package handling time.
Education
HIGH SCHOOL DIPLOMA -
Patterson High School
Baltimore, MDSkills
- Time Management
- Customer Retention
- Data Entry
- Conflict Resolution
- Customer service
- Problem solving
- Communication skills
- Time management
- Radio communication
- CCTV monitoring
- Security camera monitoring
- Security systems
- Crowd tracking
- Write reports
Timeline
Event Security Guard
S.A.F.E. Management
07.2025 - Current
Warehouse worker
Amazon returns
06.2025 - Current
PICKER
FedEx
11.2022 - 05.2023
HIGH SCHOOL DIPLOMA -
Patterson High School