Brittany Platz

• -Obtained my ETC (Emergency Telecommunication Certifications)
• -Obtained EMD (Emergency Medical Dispatch), EPD (Emergency Police Dispatch), and EMD (Emergency Medical Dispatch) certifications
• - CJIS (Criminal Justice Information Services), Meters, and NCIC (National Crime Information Center) certification
• -Answer 911 calls with empathy and compassion, while assessing scene safety concerns for responders
• -Dispatch 911 and Sheriffs office calls relaying accurate safety, caller, and patient information to responders quickly and efficiently
• -Collaboration with outside agencies for emergency responses, mutual aid requests, and criminal information
• -Multitask while working multiple fire tac channels, fire main, and mutual aid on the fire side as well as Maryland State Police channel, Sheriffs office Tac Channels and Sheriffs office main dispatch on the police side
• -ensuring safety of all responders
• -all information is recorded promptly and accurately

● Help to navigate emergency situations, and gather pertinent patient
information to help establish treatment, destination, and priority.
● Communicate to hospital centers via two-way radio for patient consults
and relay patient information.
● Communicate effectively with hospital personnel, patient family, and
patients to provide exceptional patient care.
● Obtain vital signs
- Triage patients and scenes to decide if additional resources are needed
- Provide comfort for patients and family members to maintain a calm and proficient environment
-Administer medical care and treatments to injured people, provide CPR, first aid, and respond on emergencies.
-Train new and aspiring emt's as well as be a mentor for new members
- Obtained my firefighter 1, EVOC, and HazMat Operations Certifications.
-EMS Sargent
-Determine hospital destinations and consult with surrounding hospitals
-order supplies and keep inventory of ems supplies
- Keep a working knowledge of state and local protocols
- Maintain station cleanliness and chores

• Conducted equipment and vehicle checks to maintain continuous and safe operation.

• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Assists in dispatching associates to the correct departments in assisting
  customers and stocking merchandise.
  ● Responsible for receiving calls for emergent and non-emergent situations with customer escalations and day to day operations as a supervisor to keep the store running smoothly.
  ● Prepares and maintains necessary records and reports for day to day
  operations.
  ● Creating and verifying bank deposits, cash register management.

• ● Help to navigate emergency situations, and gather pertinent patient information to help establish treatment, destination, and priority.
• Communicate to hospital centers via two-way radio for patient consults and relay patient information
• Communicate effectively with hospital personnel, patient family, and
• patients to provide exceptional patient care.
• Obtain vital signs
• Obtained my NREMT and Maryland EMT certification
• Obtained CPR certification

• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Welcome and engage with customers in a warm, friendly manner
  ● Recommend products and solutions that meet customers’ needs.
  ● Assist customers with their purchases, returns and exchanges.
  ● Apply the appropriate knowledge and expertise through ongoing learning
  and development.
  ● Maintain merchandising and ensure departments are clean and well
  stocked.
• Deal effectively with the public