Brittany Robinson
Nottingham
Summary
Pharmacy technician with a strong commitment to customer service and precision in prescription filling. Proven ability to enhance pharmacy operations and support patient needs effectively. Demonstrated skills in maintaining efficient workflows and ensuring medication safety.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
DV Clerk
STATE OF MARYLAND
BALTIMORE
04.2024 - Current
- Provided crisis intervention support to victims of domestic violence.
- Assisted clients with safety planning and resource identification.
- Collaborated with law enforcement to ensure victim safety and legal protection.
- Processed court documents and maintained accurate case files.
- Scheduled court hearings and coordinated with legal personnel.
- Assisted judges with case management and courtroom procedures.
- Managed public inquiries regarding court schedules and procedures.
- Entered case information into the court management system efficiently.
- Prepared and distributed official court notices and legal correspondence.
- Ensured compliance with legal regulations during document handling.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
CPHT
Polaris Pharmacy
Baltimore
03.2023 - 04.2025
- Processed and filled prescriptions accurately for patients and healthcare providers.
- Managed inventory levels and restocked medications as needed.
- Maintained cleanliness and organization in the pharmacy workspace daily.
- Operated pharmacy software for prescription management and patient records.
- Ensured compliance with regulations and safety protocols in medication handling.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Managed supplier relationships to ensure timely delivery of medications.
- Reviewed purchase orders for accuracy and compliance with company policies.
Direct Support Professional
THE MENTOR NETWORK
BALTIMORE
11.2020 - 12.2023
- Assisted clients with daily living activities to enhance their quality of life.
- Prepared meals and provided dietary support tailored to individual needs.
- Managed medication schedules to ensure accurate and timely administration.
- Performed household tasks to maintain a safe and clean environment.
- Provided transportation and facilitated community outings to promote social engagement.
- Fostered communication and relationship building to support client trust and rapport.
- Offered behavioral support to address and manage client-specific challenges.
- Documented client progress and activities for accurate reporting and compliance.
- Reported on client needs and developments to ensure continuous care improvement.
Direct Support Professional
Creative Options
01.2015 - 11.2021
- Assisted clients with daily living activities to enhance their quality of life.
- Prepared meals and provided dietary support tailored to individual needs.
- Managed medication schedules to ensure accurate and timely administration.
- Performed household tasks to maintain a safe and clean environment.
- Provided transportation and facilitated community outings to promote social engagement.
- Fostered communication and relationship building to support client trust and rapport.
- Offered behavioral support to address and manage client-specific challenges.
- Documented client progress and activities for accurate reporting and compliance.
- Reported on client needs and developments to ensure continuous care improvement.
CPHT - Externship
UNVERSITY OF MARYLAND
- Prepared medications according to prescriptions, ensuring accurate measurement and labeling.
- Measured and packaged medication doses, maintaining precision and attention to detail.
- Maintained inventory levels by tracking medications and identifying shortages or expired items.
- Interacted with patients to answer questions, process payments, and assist with insurance claims.
- Entered patient information into computer systems and managed prescription and insurance records.
- Ensured compliance with safety regulations and maintained strict patient confidentiality.
- Communicated effectively with pharmacists, doctors, and patients to clarify prescription details.
- Managed paperwork related to prescriptions and insurance claims efficiently.
- Assisted pharmacists by alerting them to inventory shortages and expired medications.
- Addressed patient concerns with professionalism and empathy, enhancing customer satisfaction.
Pharmacy Technician
Fallston pharmacy
Baltimore
- Analyzed market trends to optimize purchasing strategies for pharmaceuticals.
- Managed supplier relationships to ensure timely delivery of medications.
- Coordinated inventory levels to prevent stock shortages and overages.
- Processed and filled prescriptions accurately for patients and healthcare providers.
- Operated pharmacy software for prescription management and patient records.
- Ensured compliance with regulations and safety protocols in medication handling.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
bacehlor - Criminal Justice
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
BALTIMORE, MD06.2027
CPHT - Pharmacy
Caroline Center
Baltimore, MD12-2022
HIGH SCHOOL DIPLOMA -
Baltmore Antioch High School
Baltimore, md06.2012
Skills
- Data Entry
- Attention to detail
- Team collaboration
- Customer Service
- Time Management
- Filing
- Communication
- Problem Solving
- Organizational Skills
- Multitasking
Certification
CPHT, Maryland Board of Pharmacy, 2023
Timeline
DV Clerk
STATE OF MARYLAND
04.2024 - Current
CPHT
Polaris Pharmacy
03.2023 - 04.2025
Direct Support Professional
THE MENTOR NETWORK
11.2020 - 12.2023
Direct Support Professional
Creative Options
01.2015 - 11.2021
CPHT - Externship
UNVERSITY OF MARYLAND
Pharmacy Technician
Fallston pharmacy
bacehlor - Criminal Justice
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
CPHT - Pharmacy
Caroline Center
HIGH SCHOOL DIPLOMA -
Baltmore Antioch High School