Brittney Brown
Gaithersburg
Summary
Detail-focused Document Imaging Specialist known for high productivity and efficient task completion. Specialize in digital file management, document scanning, and data organization, ensuring accurate and timely access to critical information. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet tight deadlines and handle complex projects with precision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Document Imaging Specialist
Booz Allen Hamilton
02.2025 - 09.2025
- Operate high speed scanners and cameras to perform imaging or microfilming following established written procedures.
- Perform daily, weekly, monthly maintenance routines.
- Scan and convert physical documents to electronic formats (PDF, TIFF, JPEG, etc.), maintaining high image quality and clarity.
- Ensure accurate categorization and labeling of digitized records to facilitate easy retrieval and organization.
- Perform data validation/quality control reviews accurately and completely.
- Accurately enter scanned file information, including metadata and file attributes, into electronic databases or management systems.
- Assist in the integration of scanned documents into existing records management systems or archives.
- Conduct routine maintenance and troubleshooting of scanning and digitization equipment.
- Perform regular audits to verify the integrity and accuracy of digitized files and their associated metadata.
- Cross-check digital records with original documents to ensure complete and accurate representation.
- Maintain records of digitization project status, including progress reports, timelines, and any issues encountered.
- Provide feedback and updates to management or project leads about the completion of tasks.
- Conducted quality checks on digitized materials to maintain accuracy and integrity.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Medical Support Assistant
NIH Contractor
Bethesda
01.2024 - 01.2025
- Assist the Vaccine Research Clinic (VRC) in recruiting volunteers to participate in vaccine studies.
- Edit all incoming medical charts for any updates and visits.
- Respond to all oral and written correspondence.
- Providing excellent customer service.
- Showing excellent problem-solving skills in high stress scenarios to ensure patient safety.
- Provide up to date policies and procedures to patients, staff, and visitors.
- Strictly adheres to positive patient identification procedures and ensure strict adherence to regulatory and patient privacy standards.
- Utilize various office automation programs.
- Attend weekly VRC meetings and monthly Clinicals Trials Program (CTP) meetings.
- Patient Record Support: Prepare any medical record or visit paperwork for the patient visit; assemble inpatient chart; dissemble inpatient chart for filing in medical record.
Medical Receptionist/Call Operator
Adventist Healthcare Cardiac Associates
Rockville
11.2021 - 01.2024
- Manage large volumes of inbound and outbound calls in a timely manner.
- Made sure all medical records were received prior to date of appointment.
- Updates any changes of patient’s information in computer database and scans updated paperwork into Electronic Health Record (EHR) under correct tabs; including documenting phone notes when appropriate.
- Demonstrated effective problem-solving skills in high stress scenarios to ensure patient safety and business continuity.
- Provided excellent customer service to cultivate customers for life.
- Extensive knowledge of medical terminology.
Sales Associate
Massage Envy
Germantown
07.2019 - 10.2021
- Maintain complex calendar scheduling.
- Followed proper cleaning protocols for all high touch surfaces and equipment.
- Assist walk-in clients, schedule client appointments, answer phone lines, and help clients with questions and issues.
- Efficiently processes updated client information and payment into the database.
- Hands-on experience with POS systems while handling transactions, including cash and credit card purchases.
- Recognizing and supporting team goals and creating/maintaining positive relationships with team members.
- Responsible for handling customer inquiries and complaints.
- Skilled in accurately entering and verifying data, as well as preparing financial reports and invoices.
Education
Some College (No Degree) - Health Education
Montgomery College
Rockville, MDSkills
- MDOffice
- Allscripts
- Vision
- Citrix
- WebPT
- Crimson
- CRIS
- Research Volunteer Payment (RVS)
- Softpath
- EMR
- Data validation
- Metadata entry
- Records management
- Quality control
- Compliance adherence
- Team collaboration
Certification
- Biomedical 101, 01/01/24
- CITI Good Clinical Practice, 01/01/24
- Phase I Research, 02/01/24
- Unanticipated Problems and Reporting Requirements in Biomedical Research, 01/01/24
- Vulnerable Subjects – Research Involving Workers/Employees, 01/01/24
Active Clearance Status
U.S. Secret Service PT, Tier 2
Timeline
Document Imaging Specialist
Booz Allen Hamilton
02.2025 - 09.2025
Medical Support Assistant
NIH Contractor
01.2024 - 01.2025
Medical Receptionist/Call Operator
Adventist Healthcare Cardiac Associates
11.2021 - 01.2024
Sales Associate
Massage Envy
07.2019 - 10.2021
Some College (No Degree) - Health Education
Montgomery College