Briyana Thomas
Lexington Park
Summary
Dynamic and results-oriented professional with extensive experience at Nissan of Lexington Park, adept in file organization and customer service. Excelled in enhancing office efficiency and boosting sales revenue through effective communication and Excel proficiency. Demonstrated exceptional time management and a positive attitude, contributing to significant operational improvements.
Overview
9
9
years of professional experience
Work History
Office Assistant
Nissan of Lexington Park
08.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Spa Sales Associate
Hand and Stone Massage and Facial Spa
10.2020 - 08.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Softlines Team Members
Target
08.2015 - 10.2020
- Operated cash register to process customer transactions.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Contributed to store sales growth with efficient merchandise replenishment and accurate pricing.
- Participated in regular training sessions to stay updated on product offerings and company policies.
- Demonstrated adaptability by cross-training in multiple departments to provide additional support when needed.
Education
High School Diploma -
Great Mills High School
Great Mills, MD05-2015
Skills
- Customer service
- Positive attitude
- Time management
- File organization
- Excel spreadsheets
- Data entry
- Bank deposit reconciliation
- Invoice processing
Timeline
Office Assistant
Nissan of Lexington Park
08.2022 - Current
Spa Sales Associate
Hand and Stone Massage and Facial Spa
10.2020 - 08.2022
Softlines Team Members
Target
08.2015 - 10.2020
High School Diploma -
Great Mills High School
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