Brooklynn Smith
Baltimore,MD
Summary
Motivated candidate with an engaging personality and flexible approach. Upbeat, friendly, and able to anticipate customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Escape Room Guide
Expedition Escape
07.2024 - 12.2024
- My responsibilities included opening and closing the store, enthusiastically greeting every single guest, making groups of 2-50 feel welcome and excited for their adventure, and leading groups of 2-12 guests in fun, friendly conversation.
- I also used Expedition Guide software to monitor games giving teams hints and providing a recap after they'd completed the experience including walking guests through any remaining puzzles/clues or the entire game if applicable.
- Lastly I perform cleaning tasks according to our daily, weekly, and monthly needs.
Crew Member
Gus and Daughters Junk Removal
09.2021 - 05.2023
- My responsibilities included lifting and sorting heavy materials, as well as loading, unloading and driving a pickup truck.
- I was also tasked with contacting customers, scheduling appointments, and receiving cash and card payments (over the phone when necessary).
Stage Manager
The Episcopal Academy
09.2019 - 05.2023
- My responsibilities included facilitating communication across all creative and technical departments, overseeing sets, props, lights, and sound, and calling all technical cues during performances
- I also scheduled and ran rehearsals providing practical and organizational support to the director, actors, designers, stage crew and technicians
- I was accountable for all of this while stage managing the following shows: She Kills Monsters; Godspell; The Little Mermaid Jr.; Mamma Mia; The Addams Family
Team Member
McDonald's
06.2021 - 08.2021
- My responsibilities included greeting and welcoming the guests, accurately taking and serving orders, and keeping the workspace and the guest service area neat and clean
Education
College in Undecided -
Gettysburg College
Gettysburg, PA01-2027
High school diploma - undefined
Episcopal Academy
Newtown Square, PA06.2023
Skills
- Cash Handling
- Customer service
- Delegation
- Teamwork
Certification
Driver's License
Timeline
Escape Room Guide
Expedition Escape
07.2024 - 12.2024
Crew Member
Gus and Daughters Junk Removal
09.2021 - 05.2023
Team Member
McDonald's
06.2021 - 08.2021
Stage Manager
The Episcopal Academy
09.2019 - 05.2023
High school diploma - undefined
Episcopal Academy
College in Undecided -
Gettysburg College