Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooks Grant

Brentwood

Summary

Dynamic and results-driven professional with experience at many organizations, excelling in customer engagement and crew leadership. Proven ability to enhance workplace efficiency and maintain high standards of cleanliness. Skilled in point-of-sale transactions and problem-solving, consistently delivering exceptional service and fostering positive guest experiences.

Overview

10
10
years of professional experience

Work History

Crew Member

AMC Theatres
11.2024 - Current
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Stocked shelves to organize aisles in assigned department.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.

K.W. Call Center

K.W. Call Center
05.2022 - 12.2023
  • Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
  • Analyzed fundraising data to identify trends and develop strategies for improvement.
  • Conducted Surveys/Polls for Political Campaigns to get voter opinions on many different topics.

Associate

T.J. Maxx
11.2019 - 05.2022
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Band Manager

Mississippi Gulf Coast Community College - Perkinston Campus
07.2018 - 05.2019
  • Increased organizational efficiency by multitasking to foster timely project completion.
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
  • Fitted athletes for uniforms and equipment.
  • Cleaned and washed uniforms and other equipment.
  • Maintained clean and organized facilities.

Cashier

Dollar General
08.2015 - 12.2015
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Information Technology

Mississippi Gulf Coast Community College
Perkinston, MS

Harrison Central High School
Harrison County, MS
05-2015

Skills

  • Cooking
  • Heavy lifting
  • Point-of-sale transactions
  • Problem-solving
  • Workplace efficiency
  • Flexible schedule
  • Initiative and Self-motivation
  • Crew leadership
  • Supplies monitoring and restocking
  • Maintenance and repair
  • Cleaning and sanitizing
  • Workplace safety
  • Stock management
  • Store opening and closing
  • Attention to detail
  • Customer engagement

Timeline

Crew Member

AMC Theatres
11.2024 - Current

K.W. Call Center

K.W. Call Center
05.2022 - 12.2023

Associate

T.J. Maxx
11.2019 - 05.2022

Band Manager

Mississippi Gulf Coast Community College - Perkinston Campus
07.2018 - 05.2019

Cashier

Dollar General
08.2015 - 12.2015

No Degree - Information Technology

Mississippi Gulf Coast Community College

Harrison Central High School

Similar Profiles

CREATE PROFILE
Brooks Grant