Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bruce Monroe Jr

Aberdeen

Overview

2
2
years of professional experience

Work History

Service Advisor

Adams Chevrolet
10.2023 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty..
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Parts Sales Manager

AutoZone
07.2023 - 10.2023
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.

Parts Counter Sales Person

AutoZone
02.2023 - 02.2023
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Developed strong customer bonds, leading to improved retention and positive recommendations.

Education

Bachelors - Business Administration

Capella University
Online
05.2027

Skills

  • Customer service
  • Multitasking and organization
  • Strong work ethic
  • Teamwork and collaboration
  • Leadership

Accomplishments

2024 Mark of Excellence Award

2024 & 2025 Bridgestone Tire Certification

Timeline

Service Advisor

Adams Chevrolet
10.2023 - Current

Parts Sales Manager

AutoZone
07.2023 - 10.2023

Parts Counter Sales Person

AutoZone
02.2023 - 02.2023

Bachelors - Business Administration

Capella University

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Bruce Monroe Jr