Bruce Parker
Temple Hills
Summary
Personally manages and maintains fleet vehicles for various dealerships, wholesalers, private sellers, and personal cliental vehicles to like new showroom standards. Have keen eye for detail. Task driven, results driven, hardworking. Professional leader. Dependable, reliable. Able to take constructive criticism, and direction. Team player. Provides top notch customer service. Consulted with customers to assess needs and propose optimal solutions to their vehicles. Trained and developed team members to provide optimal detailing services.
Remained up-to-date on current trends and attended industry trade shows and markets to view latest technology in automotive industry.
Results-driven Auto Detailer Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
14
14
years of professional experience
Work History
In Stock Expert
Target
08.2011 - 12.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Execute a detailed, accurate and efficient sorting operation.
- Stock, organize and store reserve product and straighten merchandise on sales floor.
- Maintain product availability on the salesfloor for GM categories.
- Operate powered equipment as necessary while unloading freight or moving merchandise.
- Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Thank guests and let them know we’re happy they chose to shop at Target.
- All other duties based on business needs
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Floor Associate
Home Depot
03.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Boosted sales during promotional events, using strong product knowledge and persuasive selling techniques.
Contractor
Xzilion
11.2021 - Current
- Providing automotive detailing service towards customer base
- Specialized Exterior Detailing
- Repair faded paint / Paint Correction
- Applied Ceramic Coating
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Washed, waxed and buffed vehicle bodies for professional shine.
Contractor
Vega Motorsport
06.2018 - Current
- Providing automotive detailing service towards customer base
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed cars and trucks daily for auto dealership.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Contractor
Woodbridge Auto Auction
08.2017 - Current
- Provided mobile detailing services to clients at places of employment.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Washed cars and trucks daily for auto dealership.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Owner/Operator
Pride And Quality Mobile Detailing
03.2012 - Current
- Owner/ operator of Pride and Quality Mobile Detailing and Carwash.
- Over 15 years in automotive detailing/ reconditioning industry.
- Used steam cleaning equipment to remove dirt from engine and engine compartment
- Completed vehicle inspections prior to service and after completion to assess damage
- Vacuumed interiors of vehicles to remove dirt and debris
- Washed cars and trucks daily for auto dealership
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution
- Shined vehicle windows and windshields to remove water spots
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing
- Applied wax to vehicle exteriors and buffed to brilliant shine
- Provided mobile detailing services to clients at places of employment
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards
- Washed, waxed and buffed vehicle bodies for professional shine
- Collected and disposed of trash in vehicle console spaces and under seats
- Planned and coordinated work for team of detailers
- Facilitated reconditioning process by moving vehicles from one department to next
- Ran mobile detailing unit to serve customers across local community
- Maintained car detailing equipment and supplies in optimal condition for daily demands
- Advised customers on regular care needs to prevent issues such as deteriorating paint
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations
- Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements
Education
High School Diploma -
Friendly High School
Fort Washington, MD06.2006
Skills
- Exterior waxing
- Onsite and remote services
- Automotive detailing
- Cleaning agents
- Telephone etiquette
- Fabric treatment
- Safety standards and protocols
- Interior surfaces expertise
- Washing and waxing procedures
- Team Building
- Training and mentoring
- Special instructions understanding
- Financial Management
- Attention to detail
- Customer service
- Problem-solving
- Worksite safety
- Safety compliance
- Decision-making
- Multitasking and organization
- Client relations
Timeline
Contractor
Xzilion
11.2021 - Current
Contractor
Vega Motorsport
06.2018 - Current
Contractor
Woodbridge Auto Auction
08.2017 - Current
Sales Floor Associate
Home Depot
03.2015 - 02.2016
Owner/Operator
Pride And Quality Mobile Detailing
03.2012 - Current
In Stock Expert
Target
08.2011 - 12.2014
High School Diploma -
Friendly High School
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