Bryant Williams
Edgewood
Summary
Dynamic and dependable professional with a proven track record at Amazon as a Delivery Driver, excelling in route optimization and safety compliance. Skilled in customer service and problem-solving, I effectively trained new drivers while maintaining meticulous delivery records, ensuring efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon
01.2023 - Current
- Operated delivery vehicle safely and efficiently, adhering to traffic laws and company guidelines.
- Managed daily route planning to optimize delivery schedules and reduce travel time.
- Maintained accurate records of deliveries, ensuring timely documentation and reporting.
- Assisted in training new drivers on safety protocols and efficient delivery practices.
Technician
Bel Air Automotive Service & Sales
01.2018 - 01.2021
- Diagnosed and repaired automotive systems using advanced diagnostic tools and techniques.
- Conducted routine maintenance services to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to streamline service processes, enhancing overall workflow efficiency.
- Mentored junior technicians in best practices for repairs and customer service interactions.
Customer Service Representative
Papa Johns
01.2015 - 01.2018
- Provided exceptional customer support via phone and in-person interactions.
- Processed orders accurately using point-of-sale system.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Assisted team in maintaining compliance with food safety standards.
Education
High School Diploma -
Kenwood High School
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Problem-solving
- Loading and unloading
- Heavy lifting
- Stocking and inventory
Timeline
Delivery Driver
Amazon
01.2023 - Current
Technician
Bel Air Automotive Service & Sales
01.2018 - 01.2021
Customer Service Representative
Papa Johns
01.2015 - 01.2018
High School Diploma -
Kenwood High School