Bryce Cunningham
Elkridge
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and conflict resolution. Enhanced team productivity through effective staff management and optimized inventory control. Committed to maintaining workplace safety and delivering exceptional customer service, consistently improving operational efficiency and team performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Ellicott City, MD
05.2025 - Current
- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new team members on service standards and operational procedures.
- Managed inventory levels, performed stock replenishment, and minimized waste.
- Monitored compliance with health and safety regulations to maintain a safe work environment..
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Barista
Starbucks
Ellicott City, MD
11.2022 - 05.2025
Education
High School Diploma -
Long Reach
Columbia, MD05.2020
Skills
- Employee training
- Workplace safety
- Staff management
- Staff development
- Inventory control and record keeping
- Inventory control
- Conflict resolution
Certification
Currently Pursuing - Comptia A+
Timeline
Shift Supervisor
Starbucks
05.2025 - Current
Barista
Starbucks
11.2022 - 05.2025
High School Diploma -
Long Reach