Summary
Overview
Work History
Education
Skills
Timeline
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Byron Gray

Severna Park

Summary

Dynamic Lead Installer with a proven track record at Proxy Retail Group, enhancing customer satisfaction through precise installations and effective quality control. Skilled in equipment calibration and task delegation, I consistently exceed targets while fostering a collaborative work environment. Committed to safety and excellence, I deliver tailored solutions that meet client needs.

Overview

17
17
years of professional experience

Work History

Lead Installer

Proxy Retail Group
03.2023 - Current
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Loaded and unloaded building materials used for construction.
  • Developed customized installation plans to cater to individual client needs and preferences.
  • Laid out materials and system components to prepare for installation.

Lead Installer

SOS Retail
02.2020 - 10.2023
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Operated tools, equipment, and machinery according to safety standards.

Installer

Indigo Innovative Solutions
01.2020 - 03.2023
  • Operated tools, equipment, and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.

Installer

I 3
01.2018 - 04.2020
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.

Installer

NFI
06.2017 - 01.2020
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Completed troubleshooting of malfunctions and diagnosed issues.

Installer

John Ryan
03.2008 - 01.2010
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Education

Diploma/GED -

Chesapeake High School
Pasadena, MD

Skills

  • Task delegation
  • System installations
  • Equipment calibration
  • Hand tools operation
  • Maintenance and repair
  • Field supervision
  • Attention to detail
  • Customer service
  • Worksite safety and maintenance
  • Time management
  • Installation updates
  • Project management
  • Equipment installation
  • Positive attitude
  • Customer satisfaction
  • Professional appearance
  • Blueprint reading
  • Worksite preparation
  • Scheduling
  • Power tool operation
  • Work orders
  • Hand-eye coordination
  • Construction management
  • Hardware installation
  • Site surveys
  • Construction
  • Loading and unloading

Timeline

Lead Installer

Proxy Retail Group
03.2023 - Current

Lead Installer

SOS Retail
02.2020 - 10.2023

Installer

Indigo Innovative Solutions
01.2020 - 03.2023

Installer

I 3
01.2018 - 04.2020

Installer

NFI
06.2017 - 01.2020

Installer

John Ryan
03.2008 - 01.2010

Diploma/GED -

Chesapeake High School

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