Caleb Karidias
Fallston
Summary
Experienced and competent in many different roles with a strong ability to adapt to what is needed day to day.
Overview
7
7
years of professional experience
Work History
Product Support Specialists
Spartan Equipment
Joppa, MD
05.2020 - Current
- Optimized back end activities on website in regards to product listings, product / customer service information, and product addition via BigCommerce
- Managed website wide pricing for all products and organized sales and promotional events
- Created and sent out basic marketing campaigns using Constant Contact
- Learned feature / benefits for over 100 available products
- Handled all types of calls from clients and vendors (sales inquiries, replacement parts, warranties, shipping / delivery related, problems with orders, equipment troubleshooting etc.)
- Sent quotes to clients, processed invoices, sent purchase orders to vendors for various products and parts orders, kept detailed notes of interactions with customer during and after transaction in company database using QuickBooks and ACT! CRM software
- Negotiated with customers to close sales (generated ~$2,955,057 in total revenue)
- Processed / prepared parcel sized orders for shipment which included painting / de-rusting equipment, thoroughly packaging heavy products in boxes, identifying most efficient packaging orientations
- Sent customers shipping / tracking information for parcel and LTL (tractor trailer) shipments along with coordinating deliveries between customers and freight company
- Made sure all items were delivered successfully to customer / handled any issues with various freight companies during transit (lost shipments, damaged freight, excessive charges, etc.)
- Optimized day to day operations by streamlining various product listings / categories, adapted outdated warranty and support procedures to be more user and company friendly
- Basic photo editing using Adobe photoshop for editing product images, creating basic measurement sheets, promotional content
Movie Theater Employee
Horizon Cinemas Fallston
Fallston, MD
05.2019 - 03.2020
- Cleaned theaters after showings and prepared them for the next shows. Had to stick to a tight schedule in order not to cause delays.
- Checked tickets and directed patrons to their theaters
- Prepared and served popcorn to patrons
- Cashier - Handled transactions for snacks and food orders. Also handled ticket sales for current and future showings.
Education
High School Diploma -
Bel Air High School
Bel Air, MD05-2020
Skills
- Critical Thinking
- Following Instructions
- Multitasking
- Organizational Skills
- Problem Solving
- Teamwork
- Above average verbal and written communication skills
- High attention to detail
- Infinite curiosity
- Determined
- Disciplined
- Insatiable thirst for knowledge
- Extremely Patient
- Punctual
- Reliable
- Client / Vendor Relations
Interests
Member at Method MMA in Forest Hill, Exercise and lift weights regularly, Gaming / Entertainment enthusiast, Playing Chess and Pool, Playing Electric Guitar, Discussing various points of view politics and philosophy in general
Timeline
Product Support Specialists
Spartan Equipment
05.2020 - Current
Movie Theater Employee
Horizon Cinemas Fallston
05.2019 - 03.2020
High School Diploma -
Bel Air High School