Loaded truck and properly secured items to prevent damage for deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Trash Collector
Valet Living
09.2022 - 09.2023
Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.
Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
Host
Glory Days Grill
03.2021 - 09.2021
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Food Runner
Redbird Bar and Grill
03.2020 - 03.2021
Greeted customers and provided outstanding customer service.
Assisted customers with carry-out service.
Offered product samples, answered questions and helped customers find items.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Processed payments for orders and provided customers with change.
Addressed customer complaints and inquiries to verify satisfaction.
Sales Associate
Safeway
03.2019 - 03.2020
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Prepared merchandise for sales floor by pricing or tagging.