Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calvin Riddell

Quality Assurance Specialist
Cockeysville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Pest Control Technician

Ecolab
05.2022 - 01.2023
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.

Quality Assurance Analyst

ZeniMax Online Studios
04.2018 - 05.2021
  • Analyzed and tested different game builds to identify, trace and help resolve bugs.
  • Reviewed project requirements to uncover bugs and vulnerabilities and help maintain project schedule.
  • Documented and executed detailed test plans and test cases.
  • Conducted investigations into questionable test results.
  • Identified and resolved variances to bring products in line with requirements.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Discovered and documented 20-30 bugs per week.

Wheeled Vehicle Mechanic

South Carolina Army National Guard
06.2013 - 06.2021
  • Performed wheeled vehicle recovery operations.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Communicated issues to supervisor and helped develop solutions.
  • Read and followed technical documentation to complete accurate repairs.

Kitchen Staff Trainer

Ridgecrest Coffee Bar
09.2015 - 02.2018
  • Cut spending through effective inventory management and supply sourcing.
  • Monitored food preparation, production and plating for quality control.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Retail Sales Technician

Batteries Plus
03.2023 - Current
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Some College (No Degree) -

University of South Carolina - Aiken
Aiken, SC
08.2015 - 12.2018

Some College (No Degree) -

Coastal Carolina University
Conway, SC
08.2014 - 12.2014

Skills

    System diagnosis

undefined

Timeline

Retail Sales Technician

Batteries Plus
03.2023 - Current

Pest Control Technician

Ecolab
05.2022 - 01.2023

Quality Assurance Analyst

ZeniMax Online Studios
04.2018 - 05.2021

Kitchen Staff Trainer

Ridgecrest Coffee Bar
09.2015 - 02.2018

Some College (No Degree) -

University of South Carolina - Aiken
08.2015 - 12.2018

Some College (No Degree) -

Coastal Carolina University
08.2014 - 12.2014

Wheeled Vehicle Mechanic

South Carolina Army National Guard
06.2013 - 06.2021

Similar Profiles

CREATE PROFILE
Calvin RiddellQuality Assurance Specialist