Cameron Posey
Waldorf
Summary
Professional technical documentation specialist prepared to enhance organizational communication. Extensive experience in creating user manuals, guides, and online help systems. Known for collaborative work approach and adaptability to dynamic project needs. Skilled in technical writing, editing, and content management.
Overview
13
13
years of professional experience
Work History
Technical Writer
US Census Bureau
06.2024 - 05.2025
- Developed comprehensive technical documentation for payroll and personnel system serving 500,000+ nationwide employees.
- Edited and proofread 50,000+ words of technical documentation while managing multiple projects under strict government deadlines.
- Implemented user-friendly formatting (bulletins, tables, flowcharts) that improved system accessibility and usability.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
Business Analyst/Technical Writer
BI Fact LLC
02.2022 - 07.2022
- Created Business Requirement Documents (BRDs) and process flow diagrams for complex technical systems using Agile methodology.
- Collaborated with development teams to translate technical requirements into comprehensive user guides and system documentation.
- Developed certified application design documents and knowledge articles using ServiceNow platform.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Technical Writer
US Census Bureau
11.2019 - 02.2022
- Researched, wrote, and revised technical documentation including instruction manuals and operational procedures for government payroll systems.
- Created technical briefings and correspondence for government operations during COVID-19 crisis response.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Freelance Writer
Textbroker.com & Urban Sentinel
09.2012 - 05.2020
- Wrote and edited technical web content and product descriptions for businesses in tech, law, and insurance industries.
- Researched and evaluated technical reports to create comprehensive consumer guides with accurate technical specifications.
- Managed content delivery timelines while maintaining professional client relationships across multiple industries.
Education
Master of Fine Arts - Screenwriting and Film Studies
Hollins University
Roanoke, VA05-2021
Bachelor of Arts - English
Knox College
Galesburg, IL06-2012
Skills
- Technical Writing & Documentation
- Software documentation and user guides
- CRM documentation and system guides
- Content quality management and template refinement
- Software & Tools
- Jira ticket review and documentation
- SharePoint and content management systems
- ServiceNow platform documentation
- Microsoft Office Suite (Advanced)
- Agile methodology and release processes
- Project Management & Collaboration
- Cross-functional team coordination
- Stakeholder approval processes
- Multiple deadline management
- Government compliance standards
- Federal client support experience
Timeline
Technical Writer
US Census Bureau
06.2024 - 05.2025
Business Analyst/Technical Writer
BI Fact LLC
02.2022 - 07.2022
Technical Writer
US Census Bureau
11.2019 - 02.2022
Freelance Writer
Textbroker.com & Urban Sentinel
09.2012 - 05.2020
Master of Fine Arts - Screenwriting and Film Studies
Hollins University
Bachelor of Arts - English
Knox College
ADDITIONAL QUALIFICATIONS
- Security Clearance: Public Trust
- Federal Client Experience
- Remote Work Proficiency
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