Cameryn Brewer
Severn
Summary
High-achieving Worker offering an extensive background in customer service, Data Entry , client relations and merchandising, Clinical Work , Patient Specialization and Executive assistance. Self-directed and self-motivated team player capable of working well with others.
Collaborates well with local law enforcement to provide details and support official activities.
Overview
4
4
years of professional experience
Work History
Access Specialist
MedStar Health
Washington, District Of Columbia
03.2024 - Current
- Evaluated existing processes related to access control systems in order to identify areas of improvement.
- Generated reports on system performance metrics as requested by management team members.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Ensured that all users had appropriate permissions before allowing them access to sensitive information.
- Monitored system logs for unauthorized attempts to gain access or modify data records.
- Leveraged knowledge of various software platforms to optimize the management of patient information and streamline daily tasks.
- Contributed to a positive work environment by actively participating in team meetings, sharing best practices, and providing constructive feedback when necessary.
- Enhanced data accuracy in patient records through meticulous documentation of access-related information.
- Monitored patient satisfaction, generating valuable feedback to inform ongoing process improvements and enhance the overall experience.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
(Patient Intake Specialist) - Executive Assistant
AstraZeneca
03.2022 - 02.2024
- Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e
- Facilitated effective correspondence through multiple platforms such as fax, chat, and email.
- Perform intake of cases and capture all relevant information in the Case Management system
- Ensure all support requested is captured within the Case Management system and routed to appropriate next step using decision tools and reference guides
- Ensure timely and accurate processing of requests including reviewing source documentation
- Escalate complex cases, when appropriate
- Data Entry key role, inputting patient details into enrollment forms and rx’s for medication
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Coordinated with external agencies to ensure continuity of care for clients.
- Coordinated daily schedules, meetings, and travel arrangements for executives, ensuring seamless operations.
- Provided comprehensive administrative support to executives, ensuring efficient office operations.
Contractor
Navy Federal
05.2021 - 08.2022
- Call Center
- Taking Calls 8hr shift assisting members on accounts
- Bill Payments
- Account Clarification
- Computer And Phone Skills
- Correctly entering information into multiple computer programs
- Data Entry
- Updated database or records with new information as it became available
- Corrected and modified inaccurate files and records
- Entering notes on members account efficiently into appropriate fields: database, records and files
- Filing 80-100 forms a day Microsoft
- Keeping members information confidential
- Assessed company operations for compliance with safety standards.
- Resolved any problems encountered during the course of construction work.
- Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
- Maintained positive working relationship with fellow staff and management.
Education
Prince George's Community College
Largo, MDHigh School Diploma -
Duval High School
Lanham, MD05.2019
Skills
- Customer- and service-oriented
- Reading comprehension skills
- Excellent communication skills
- Data Entry and Data Collection
- Assistant
- Medical Billing
- HR Work
- Patient Intake
- Verbal/written communication
- Documentation and record-keeping
- Customer service
- Supervisor
- Medical Scribing
- Patient Care
- Coding Skills
- Expert Communication
References
- Alexis Johnson, (240) 338-7000
- Ajane Anderson, (240) 475-7507
- Lakita Dukes, (240) 644-4602
Timeline
Access Specialist
MedStar Health
03.2024 - Current
(Patient Intake Specialist) - Executive Assistant
AstraZeneca
03.2022 - 02.2024
Contractor
Navy Federal
05.2021 - 08.2022
Prince George's Community College
High School Diploma -
Duval High School