Results-oriented professional with 7+ years of successful experience in training and consultation. Proficient in conducting evaluations, analyzing data, and tailoring training methods to increase client outcomes. Highly-motivated employee with a desire to take on new challenges. Adept at working effectively unsupervised, alone or collaboratively, and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Career Coach
Anne Arundel Workforce Development Corporation
09.2024 - Current
Collaborates with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
Delivers tailored coaching sessions resulting in 2–4 clients securing employment each month and utilizes compliance reports to track outcomes.
Conducts career assessments for 25+ clients monthly, driving 20% to meet goals and helping clients secure employment through targeted action plans.
Enhanced client career progression by 25% through personalized coaching sessions tailored to individual goals and strengths.
Facilitates weekly group professional development sessions on various career-related topics, equipping participants with valuable tools and resources for job search success.
Educator
Montgomery County Public Schools
08.2022 - 06.2023
Applied robust communication skills in daily interactions with stakeholders and clients, ensuring effective engagement and satisfaction.
Collaborated with colleagues to enhance motivational techniques, resulting in a 25% improvement in client management and problem-solving efficiency.
Engaged in an exchange of committee ideas and collectively fostering a positive learning environment of equity, inclusion, and diversity by 90%.
Facilitated learning through individual and group instruction, employing a diverse range of methods including lectures, discussions, and integrating cutting-edge technology.
Instructor
Hampton City Schools
02.2017 - 06.2022
Leveraged data analysis to assess client progress and adapt instructional strategies for optimal learning outcomes.
Performed precise performance gap analyses, resolving state performance discrepancies and driving a 95% increase in client development.
Successfully executed client-centered strategies, fostering a strong educational community, and cultivating positive peer relationships through teamwork.
Expertly coordinated instructional activities with a diverse staff, both within and outside the school, leading to a notable 20% increase in learning opportunities.
Contributed significantly to enhancing instructional materials by collaborating as a team member in the development of departmental training curricula.
Residential Assistant
Hampton University
01.2016 - 05.2016
Managed incoming communication effectively, ensuring resident inquiries were promptly addressed and accurately directed, enhancing overall service efficiency
Delivered high-quality customer service to over 300 residents, handling phone inquiries, message-taking, and call direction with efficiency and professionalism.
Successfully coordinated and implemented a series of community engagement events each semester, resulting in an average 15% rise in attendance.
Achieved a 20% improvement in resident satisfaction levels through effective information gathering and prompt completion of maintenance requests.
Education
Master of Arts - Applied Psychology: Developmental Psychology
Liberty University
Lynchburg, VA
05-2022
Bachelor of Arts - Education
Hampton University
Hampton, VA
05.2017
Associate of Science -
John Tyler Community College
Midlothian, VA
12.2013
Skills
Communication
Microsoft Office
Collaboration
Data Analysis
Strategic Planning
Problem-Solving
Data Collection
Presentation Design
Workforce readiness
Career assessment
Certification
Cardiopulmonary Resuscitation License, Hampton, Virginia
Professional Collegiate License, Hampton, Virginia, 07/17/2017-06/01/24
Accomplishments
Hampton City Schools 5-year Teacher Leadership Award | Hampton City Schools | Sep 2021
Education
other
Timeline
Career Coach
Anne Arundel Workforce Development Corporation
09.2024 - Current
Educator
Montgomery County Public Schools
08.2022 - 06.2023
Instructor
Hampton City Schools
02.2017 - 06.2022
Residential Assistant
Hampton University
01.2016 - 05.2016
Bachelor of Arts - Education
Hampton University
Associate of Science -
John Tyler Community College
Master of Arts - Applied Psychology: Developmental Psychology
Corporate Operation Support Specialist at Anne Arundel Workforce Development CorporationCorporate Operation Support Specialist at Anne Arundel Workforce Development Corporation