Caprice Turner
Columbia,MD
Summary
Experienced Lead Phlebotomist and Clinical Trainer with 10+ years in patient care, specimen collection, and healthcare operations. Proven history of training new hires, leading clinical teams, and maintaining quality standards in high-volume medical environments. Adept at teaching venipuncture techniques, patient safety protocols, documentation, and professionalism.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomist II
LabCorp
Hanover, MD
06.2019 - Current
- Perform high-volume venipuncture with accuracy and patient-centered care
- Educate patients on procedures and post-draw care
- Maintain compliance with safety, labeling, and specimen handling protocols
- Serve as a resource for newer staff members during training and onboarding
- Trained new staff on phlebotomy techniques and laboratory protocols, enhancing team efficiency.
- Implemented best practices in infection control, reducing risk of contamination during sample collection.
Health Technician
Walter Reed Army Medical Center
Gaithersburg
08.2023 - 12.2023
- Performed phlebotomy, specimen processing, and vital sign collection
- Supported clinical teams with patient intake, discharge, and documentation
- Reinforced patient safety standards and infection control practices
- Assisted with staff coordination in a structured healthcare environment
- Assisted in training new phlebotomists on best practices and operational standards.
Lead Phlebotomist
University of Maryland St Joesph
Towson, MD
12.2017 - 09.2023
- Trained and mentored new phlebotomy hires, improving draw success rates and confidence
- Supervised daily clinical operations and staff performance
- Led weekly team meetings focused on quality improvement and workflow efficiency
- Conducted quality control reviews to reduce specimen errors
- Resolved EMR (Cerner) order issues and trained staff on proper documentation
- Enhanced patient experience by providing efficient and accurate blood collection services.
Medical Assistant/Phlebotomist
Millennium Family Practice
Ellicott City
07.2009 - 11.2017
- Administered patient care procedures and maintained accurate medical records.
- Assisted physicians during examinations, ensuring efficient workflow and patient comfort.
- Educated patients on treatment plans and health maintenance strategies.
- Coordinated appointment scheduling and managed patient flow within the practice.
- Collected blood samples efficiently, ensuring patient comfort and adherence to safety protocols.
Education
Certificate - Patient Care Technician
School of Phlebotomy
Baltimore05.2025
Nationally Certified - Phlebotomy
American Phlebotomy Academy
Baltimore10.2016
Certificate - Medical Assistant
Tesst College
Baltimore11.2011
High School Diploma -
Glen Burnie Senior High School
Glen Burnie06.2008
Skills
- Performed venipuncture to support diagnostic testing and patient care
- Implemented standardized order of draw procedures to maintain sample integrity during phlebotomy
- Facilitated patient care to enhance recovery and ensure comfort during treatment processes
- Managed specimen handling operations to maintain integrity and reliability of laboratory results
- Oversaw venipuncture procedures and specimen collection to ensure compliance with healthcare standards Coordinated with medical staff to enhance patient care and streamline collection processes Led training sessions for new staff on best practices in specimen collection
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
Timeline
Health Technician
Walter Reed Army Medical Center
08.2023 - 12.2023
Phlebotomist II
LabCorp
06.2019 - Current
Lead Phlebotomist
University of Maryland St Joesph
12.2017 - 09.2023
Medical Assistant/Phlebotomist
Millennium Family Practice
07.2009 - 11.2017
Certificate - Patient Care Technician
School of Phlebotomy
Nationally Certified - Phlebotomy
American Phlebotomy Academy
Certificate - Medical Assistant
Tesst College
High School Diploma -
Glen Burnie Senior High School