Carissa Sanders
Hyattsville
Overview
4
4
years of professional experience
Work History
Server
The Cheesecake Factory
Washington, DC
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Chipotle
Boston, MA
11.2020 - 08.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures
Education
No Degree - Business Management
Howard University
Washington, DC05-2026
Skills
- Guest engagement
- Project management
- Decision-making
- Data research and validation
- Risk analysis
- MS Excel
Languages
Spanish
Professional Working
Timeline
Server
The Cheesecake Factory
01.2023 - Current
Manager
Chipotle
11.2020 - 08.2022
No Degree - Business Management
Howard University