Proactive and goal-oriented professional with good time management and problem-solving skills. Known for reliability and adaptability, with exceptional capacity to learn and apply new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Machine Operator
Amtrak
Baltimore, MD
03.2024 - 03.2025
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Completed Amtrak training to operate various pieces of equipment including tamper, excavator, front end loader, tie puller, spiker, lubricator, etc.
Safely transported coworkers and equipment to and from job sites.
Maintained and repaired various types of railroad track in accordance with federal railroad administration standards.
Rollback Operator
Frankford Towing
Baltimore, MD
04.2017 - 03.2024
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Performed minor roadside repairs for clients including jump starting vehicles and changing flat tires.
Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Foreman
Capital Demolition
Baltimore, MD
09.2014 - 04.2017
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Inspected completed work to verify quality standards and compliance with criteria.
Reviewed project details to specify correct materials and equipment for job sites.
Fence Installer
Olympic Fence and Guardrail
Middle River, MD
07.2012 - 04.2014
Used hand tools and instruments to take measurements.
Removed old fences efficiently without causing damage to surrounding structures or landscaping.
Installed metal and wooden fences and privacy borders.
Dug holes and trenches to position fences correctly.
Collaborated with team members to complete large-scale fencing projects in a timely manner.
Completed fence installation projects and guardrail installation projects within budget and on time, ensuring efficient use of resources.
Maintained safe working conditions by adhering to industry safety guidelines and company protocols.