Carl Thomas III
Glen Burnie
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Amazon. Skilled in packaging and labeling with a keen attention to detail, I excel in team collaboration and problem-solving, contributing to significant efficiency improvements and a safer work environment.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Reduced order processing time with diligent inspection of inventory for damages or discrepancies.
- Maintained strict adherence to safety protocols, reducing workplace accidents and fostering a safe working environment for all employees.
Fulfillment Expert
Target
07.2024 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Server Assistant
Outback Steakhouse
11.2023 - 06.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
Front of House Team Member
Chick-fil-A
04.2021 - 09.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported overall team goals by assisting other staff members during peak hours as needed.
Education
High School Diploma -
Old Mill Senior High School
Millersville, MD06-2023
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Data entry
- Time management
- Organizational agility
- Client engagement
- Business development
- Responsible and trustworthy
Timeline
Warehouse Associate
Amazon
11.2024 - Current
Fulfillment Expert
Target
07.2024 - Current
Server Assistant
Outback Steakhouse
11.2023 - 06.2024
Front of House Team Member
Chick-fil-A
04.2021 - 09.2023
High School Diploma -
Old Mill Senior High School
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