Carlos Segura

Network Technician

CES Technologies

06.2022 - Current

Installed cabling, wireless routers, and telephone systems for data communications networks.
Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Improved network reliability by troubleshooting and resolving hardware and software issues.
Collaborated with team members for successful implementation of large-scale network projects.
Traveled to remote office locations to install nodes and implement client software rollouts.
Ran cabling and installed data drops for new node installations.
Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Worked with outside vendors for fiber installations and service.
Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Troubleshot hardware and software to determine and rectify network problems.
Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
Performed necessary maintenance to support network availability.
Provided exceptional customer service by promptly addressing user concerns and technical issues.
Dressed and installed fiber cabling and hardware.
Optimized wireless networks through strategic access point placement, enhancing connectivity throughout the facility.
Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
Supported users both local and by phone with problem resolution and education.
Participated in cross-functional teams for collaborative problem-solving, supporting efficient project completion timelines.
Performed tracing and patching operations for copper networks.
Maintained thorough understanding of local area and wide area networking and components.
Maintained detailed documentation of network configurations and changes, aiding in swift resolution of future issues.
Optimized bandwidth usage, ensuring efficient data flow and reducing bottlenecks.
Boosted network efficiency, upgrading network infrastructure to support increased data demands.
Strengthened team capabilities through mentoring less experienced technicians on proper techniques in handling delicate optical fibers and equipment.
Advanced personal technical skillset through continuous training and certifications in fiber optics technology.
Enhanced customer satisfaction by providing timely technical support for fiber network issues.
Expedited service restoration times after outages using adept problem-solving skills and knowledge of fiber network architecture.
Reduced downtime with regular maintenance and monitoring of fiber optic equipment and infrastructure.
Assured quality control, performing fiber splicing, termination, and documentation procedures.
Improved network performance by conducting thorough fiber optic installations, testing, and troubleshooting.
Mitigated potential risks with diligent inspection and repair of damaged cables or connectors.
Streamlined workflow processes by collaborating with cross-functional teams to complete complex projects on time and within budget.
Contributed to project success by assisting in the planning, installation, and commissioning of new fiber optic networks.
Ensured smooth operations, maintaining accurate records of all work performed on the fiber network system.
Increased client retention through proactive communication and prompt resolution of technical concerns.
Optimized network efficiency through the design and implementation of fiber optic routes and cable management systems.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Worked closely with network administrators and server engineers to deliver quality service.
Communicated with supervisor to report progress, discuss issues and seek guidance.
Kept detailed records of field measurements and data.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Collaborated with other field technicians to resolve complex technical issues.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Delivered high-quality work by diligently following standard operating procedures.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
Calibrated new and existing equipment for optimal performance.
Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Communicated with customers to provide updates, gather information and resolve issues.
Utilized safety practices with no complaints or accidents.
Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
Enacted successful repairs by applying technical skills and operations knowledge.
Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.

Summary

Overview

Work History

Network Technician

Education

Skills

Certification

Languages

Timeline

Network Technician

Site History

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