Carmela Sedano-Norton

Surgical Lead Technician

• Seized Oral Maxillofacial Surgery lead technician position; guided surgical operations
• Initiated 63 operating rooms and two trauma cases

Administration and Patient Management

• Led Records and Reception operation for nine months, managed scheduled for 25 Dentist and processed 500 referrals
• Oversaw Medical Group Human Tissue Program; tracked 334 transplant cases and 100 donor recipients
• Selected for Patient Advocate position; maximized space availability care and resolved 40 concerns/frustrations
• Managed consult and biopsy program; coordinated/tracked 116 patients and expedited results
• Enforced Hazardous Communication safety standards; trained 15 personnel/executed 52 inspections
• Expanded Trusted Care culture; presented 20 Patient Safety Reports and reduced patient harm

Operations

• Drove Instrument Processing Center operations; sterilized over 10 K instruments/verified Instructions for Use and biological equipment
• Enforced Infection Control Standards; oversaw 13 Non-Commissioned Officers and coordinated 196 Dental Treatment Room inspections/corrected 86 errors
• Hand-picked Chief Resident Technician; coordinated 50 complex operating room cases
• Medical Group Decontamination Team member; responds to base Chemical, Biological Radiological, and Nuclear events
• Rendered COVID screening operations; evaluated more than 5K staff and patients/referred 12 symptomatic members

Personnel Training

• Organized conscious sedation training; coordinated schedules and provided hands-on education for 12 personnel
• Conducted Lumenis Laser equipment training; led 4 hours crash course/5 laser treatments