Carmen Stewart
Indian Head
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Hampton Inn By Hilton
Waldorf, MD
05.2023 - 05.2025
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained and mentored staff on efficient cleaning techniques and best practices.
- Conducted regular inspections to maintain high standards of cleanliness and safety compliance.
- Implemented inventory control measures for cleaning supplies and equipment management.
Janitorial Supervisor
Transdev
Hyattsville, MD
06.2020 - 11.2023
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on efficient cleaning techniques and equipment usage.
- Developed and implemented cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain cleanliness and compliance with company policies.
Appointment Scheduler
Kaiser Permanente
Washington, DC
12.2019 - 01.2023
- Coordinated scheduling for patient appointments, ensuring efficient use of resources and timely service delivery.
- Managed complex calendars using electronic health record systems to optimize physician availability and patient access.
- Streamlined appointment confirmation processes, enhancing communication with patients and reducing no-show rates.
- Developed training materials for new staff on scheduling procedures and software utilization, improving team onboarding efficiency.
Housekeeping Room Attendant
Residence Inn Marriott
Waldorf, MD
01.2018 - 09.2020
- Ensured cleanliness and organization of guest rooms following established standards
- Performed thorough cleaning tasks including dusting, vacuuming, and sanitizing bathrooms
- Resolved guest inquiries and maintained high levels of customer satisfaction through attentive service
- Collaborated with team members to ensure efficient room turnover during peak occupancy periods
School Bus Attendant
H&H
Bryans Road, MD
08.2014 - 05.2018
- Assisted students in boarding and deboarding safely and efficiently.
- Monitored student behavior, ensuring a safe and respectful environment during transit.
- Communicated with drivers to coordinate timely departures and arrivals.
- Conducted routine safety checks on buses, reporting any maintenance issues promptly.
Administrative Assistant
St. John Daycare
Washington, DC
08.2011 - 10.2014
- Managed daily office operations, ensuring efficient workflow and organization.
- Developed and maintained filing systems to streamline document retrieval processes.
- Coordinated scheduling for staff meetings and parent consultations to enhance communication.
- Assisted in implementing new administrative procedures to improve overall efficiency.
Education
High School Diploma -
Potomac High School
Oxon Hill, MD05.2011
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Staff scheduling
- Quality improvements
- Customer relationship management
- Chemical handling
Timeline
Housekeeping Supervisor
Hampton Inn By Hilton
05.2023 - 05.2025
Janitorial Supervisor
Transdev
06.2020 - 11.2023
Appointment Scheduler
Kaiser Permanente
12.2019 - 01.2023
Housekeeping Room Attendant
Residence Inn Marriott
01.2018 - 09.2020
School Bus Attendant
H&H
08.2014 - 05.2018
Administrative Assistant
St. John Daycare
08.2011 - 10.2014
High School Diploma -
Potomac High School