Casaundra Walker
Elkridge
Summary
Dedicated and compassionate professional with extensive experience in case management, community outreach, and administrative support. Proven ability to coordinate care plans, collaborate with multidisciplinary teams, and advocate for individuals and families in need. Skilled in addressing social, behavioral, and educational challenges, with a focus on improving outcomes and ensuring access to services.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Attendance Officer
Manassas City Public Schools
05.2018 - Current
- Coordinate care and support plans for students with chronic absenteeism.
- Lead interventions through Child Study and Family Assessment Teams.
- Collaborate with school staff, social services, and court systems.
- Track and analyze attendance data.
- Represent the district in truancy cases in juvenile court.
Community Intervention Coach
Mercy Center
08.2015 - 02.2017
- Conducted needs assessments and developed individualized service plans.
- Linked clients to resources.
- Facilitated workshops in job readiness and mental health awareness.
- Collaborated with local agencies.
Administrative Assistant
Charlotte Mecklenburg Schools
01.2011 - 01.2014
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Composed, edited and typed complex memos and reports with job-related software.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Administrative Assistant
Asbury Park Board of Education
01.2006 - 01.2010
- Facilitated communication between different departments within the organization.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Maintained inventory of office supplies and placed orders when necessary.
Behavioral Assistant Mentor
YMCA
05.2007 - 06.2008
- Delivered one-on-one behavioral support.
- Developed and implemented strategies.
- Provided parental coaching.
- Collaborated with caseworkers and therapists.
Investigative Clerk
Asbury Park Police Department
01.1991 - 01.2001
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Verified accuracy of all paperwork prior to submission for processing.
- Assisted customers with inquiries and complaints in a professional manner.
Education
Bachelor of Arts - Social Sciences
Thomas Edison University
Trenton, NJ05-2012
Associate of Arts - Social Sciences
Brookdale Community College
Lincroft, NJ12-2004
Skills
- Care Coordination and Case Management
- Community Resource Navigation
- Behavioral and Mental Health Support
- Family and Youth Engagement
- Restorative Justice Practices
- Crisis Intervention and Conflict Resolution
- Report Writing and Compliance
- Multidisciplinary team collaboration
Certification
- Certified Mandated Reporter
- Restorative Justice Facilitator
- Human Trafficking Awareness
- SPHR - Human Resources Professional
- Gang Violence Awareness - GHBC
- Urban Poverty Culture Training
- Law Enforcement/Security Certification
- Substance Abuse Diagnostic Summary
Timeline
Attendance Officer
Manassas City Public Schools
05.2018 - Current
Community Intervention Coach
Mercy Center
08.2015 - 02.2017
Administrative Assistant
Charlotte Mecklenburg Schools
01.2011 - 01.2014
Behavioral Assistant Mentor
YMCA
05.2007 - 06.2008
Administrative Assistant
Asbury Park Board of Education
01.2006 - 01.2010
Investigative Clerk
Asbury Park Police Department
01.1991 - 01.2001
Bachelor of Arts - Social Sciences
Thomas Edison University
Associate of Arts - Social Sciences
Brookdale Community College
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