Efficient and organized professional with experience in administrative support. Recognized for strong document management and data analysis skills, which contribute to streamlined processes and improved accessibility of information.
Overview
2
2
years of professional experience
Work History
Administration Clerk
Maryland Automobile Insurance Fund
Baltimore
08.2024 - Current
Submitted MPIA requests for timely access to public information.
Reviewed and documented body-worn camera footage, police reports, and 911 audio from various agencies to support investigations and ensure accurate record-keeping.
Conducted searches on involved parties using Insurance Services Office (ISO) and Maryland Judiciary Case Search (JIS).
Processed invoices, purchase orders, expense claims, and other financial documents to facilitate timely payments and maintain budget compliance.
Reviewed files and records to gather information and fulfill requests.
Maintained organized filing systems for records, correspondence, and reports to improve retrieval efficiency and support administrative operations.
Assisted in preparing presentations, reports, and other administrative tasks.
Answered phone calls, responded to emails, and managed incoming mail effectively.
Casualty Claims Intern
Maryland Automobile Insurance Fund
Baltimore
06.2024 - 08.2024
Created and updated settlement sheets to reflect accurate financial data.
Verified loss wages to facilitate accurate claims and settlements.
Managed MVA records to maintain compliance and enhance accessibility.
Organized and labeled medical bills and reports to streamline processing.
Conducted thorough background searches for comprehensive assessments.