Cassandra Davis
Crownsville
Summary
Professional operations and clinical leader with a strong track record in optimizing processes and driving organizational and clinical efficiency. Known for fostering collaboration, adapting to change, and achieving measurable results. Reliable and results-focused, ready to make a significant impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Director of Quality
Helping Hands Family
04.2025 - Current
- Developed methods of measuring clinical outcomes, and drove clinical initiatives to support quality service delivery.
- Supported and mentored clinical directors to ensure consistent execution of established company clinical and compliance standards.
- Assisted in the implementation of the latest evidence-based practices across the region.
- Assisted in clinical quality assurance checks.
- Developed and implemented improvement initiatives for parent engagement and treatment adherence.
- Reported on weekly, monthly and quarterly Quality and Outcome Metrics/KPIs for region
Regional Director of Operations
Acorn Health – Formerly Turning Point Autism Centers
03.2022 - 01.2025
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw the successful implementation of operational strategies and policies to drive organizational growth and productivity across 11 clinics in Maryland, and 12 clinics in Virginia
- Mentored and coached team members to foster a productive and engaging work environment.
- Monitored the budget and utilized operational resources.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Regional Director of Clinical Access
Acorn Health – Formerly Turning Point Autism Centers
11.2021 - 03.2022
- Coordinated cross-functional efforts between the Clinical team, admissions team, and new client to ensure timely access to care.
- Supported families by providing education on Applied Behavior Analysis techniques and methods to reinforce positive changes at home.
- Assisted in the development of new access clinician training materials, improving onboarding and scheduling processes for incoming families.
- Supported families in navigating individual needs and obtaining required services.
- Ensured timely responses to patient inquiries, addressing concerns, and providing necessary information.
Senior Clinical Director
Acorn Health – Formerly Turning Point Autism Centers
10.2020 - 11.2021
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Supervised five clinic locations across Maryland, enforcing high-quality standards of operation.
- Recruited, interviewed, and hired employees, and implemented a mentoring program to promote positive feedback and engagement.
Clinical Director
Turning Point Autism Services
07.2018 - 10.2020
- Coached and trained newly hired employees so that each understood the job responsibilities and requirements of their positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, and accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement, and providing constructive feedback for growth.
Board Certified Behavior Analyst
Turning Point Autism Services
08.2017 - 07.2018
- Conducted assessments of appropriate behavioral interventions for clients based on their individual goals.
- Supervised the implementation of Applied Behavior Analysis techniques in order to modify behaviors.
- Documented all activities related to clients' cases including initial evaluations, ongoing treatment plans and progress notes, discharge summaries, for accurate billing purposes.
- Provided consultation and training services to families, schools, and other professionals regarding best practices in ABA intervention methods.
Behavior Certified Assistant Behavior Analyst
Turning Point Autism Services
05.2017 - 08.2017
- Analyzed data collected from various sources such as interviews, observations, surveys, and tests to identify patterns of behavior and determine root causes of maladaptive behaviors.
- Reviewed relevant literature pertaining to new developments in the field of Applied Behavior Analysis on an ongoing basis.
- Monitored client progress through data collection and analysis.
- Participated in regular case reviews with other clinical staff members to evaluate progress toward treatment objectives.
Registered Behavior Technician
Turning Point Autism Services
05.2016 - 05.2017
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
Education
Behavior Analyst Certification -
Florida Institute of Technology
Melbourne, FL01.2017
Masters in The Art of Teaching - Elementary and Special Education
Goucher College
Towson, MD01.2016
Bachelor of Arts - Media and Communication Studies
University of Maryland Baltimore County
Baltimore, MD01.2012
Skills
- Clinical quality assurance
- Data analysis
- Evidence-based practices
- Operational strategy
- Regulatory compliance
- Performance metrics
- Teamwork and collaboration
- Problem-solving abilities
Certification
BACB Certification: 1-17-27039
Expiration: 8/31/2025
MD LBA: LBA341
Expiration: 1/31/2027
VA LBA: 0133003493
Expiration: 7/31/2025
Timeline
Regional Director of Quality
Helping Hands Family
04.2025 - Current
Regional Director of Operations
Acorn Health – Formerly Turning Point Autism Centers
03.2022 - 01.2025
Regional Director of Clinical Access
Acorn Health – Formerly Turning Point Autism Centers
11.2021 - 03.2022
Senior Clinical Director
Acorn Health – Formerly Turning Point Autism Centers
10.2020 - 11.2021
Clinical Director
Turning Point Autism Services
07.2018 - 10.2020
Board Certified Behavior Analyst
Turning Point Autism Services
08.2017 - 07.2018
Behavior Certified Assistant Behavior Analyst
Turning Point Autism Services
05.2017 - 08.2017
Registered Behavior Technician
Turning Point Autism Services
05.2016 - 05.2017
Behavior Analyst Certification -
Florida Institute of Technology
Masters in The Art of Teaching - Elementary and Special Education
Goucher College
Bachelor of Arts - Media and Communication Studies
University of Maryland Baltimore County
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