Cassius Dawes
Silver Spring
Summary
Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Giant Food Stores. Proven expertise in customer service and sanitation procedures, enhancing client satisfaction and maintaining high cleanliness standards. Adept at teamwork and communication, consistently delivering results in fast-paced environments.
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Overview
28
28
years of professional experience
Work History
Courtesy Clerk
Giant Food Stores
02.2018 - 04.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
Onsite Marketing
Media Nation
06.2015 - 12.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Moving Helper
D&D Installations
07.2015 - 07.2015
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
Office Worker
C. Dawes and Sons Trash Company
06.1991 - 10.2000
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Sanitation Supervisor
C. Dawes and Sons Trash Company
06.1991 - 10.2000
- Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
- Upheld regulatory compliance by staying current with industry standards and maintaining accurate documentation of all sanitation activities performed in the facility.
- Reduced downtime during production changeovers with efficient coordination of sanitation crew members'' tasks during each shift transition period.
- Ensured timely completion of sanitation tasks through effective communication and teamwork amongst staff members.
- Enhanced workplace safety by implementing and enforcing sanitation policies and procedures.
- Promoted a positive work environment within the sanitation department by recognizing exceptional performances from team members.
Education
High School Diploma -
Arch Bishop Carroll High School
Washington, DC05-1991
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Bagging techniques
- Patience and tolerance
- Bagging procedures
- Sanitation procedures
- Regulatory compliance
- Workplace safety
- Quality control
Timeline
Courtesy Clerk
Giant Food Stores
02.2018 - 04.2019
Moving Helper
D&D Installations
07.2015 - 07.2015
Onsite Marketing
Media Nation
06.2015 - 12.2015
Office Worker
C. Dawes and Sons Trash Company
06.1991 - 10.2000
Sanitation Supervisor
C. Dawes and Sons Trash Company
06.1991 - 10.2000
High School Diploma -
Arch Bishop Carroll High School
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