Cathlyn Haney
Chestertown
Summary
I am seeking a challenging position where I can apply my skills and experience in a new role.
Overview
17
17
years of professional experience
Work History
Billing and Accounts Receivable Manager
Chester River Yacht & Country Club
01.2025 - Current
- Manage accounts by entering, reviewing, and updating account information, including cycle billing and codes
- Preparing and posting bills, invoices, and receipts
- Maintain accurate financial records by regularly reconciling accounts receivable ledgers
- Ensure timely payments from clients through effective communication and proactive followups
- Receiving and organizing payments, verifying their credibility, and issuing receipts
- Posted customer payments by recording cash, checks, and credit card transactions.
- Monitoring account status and balances, and checking for inconsistencies
- Run aged receivables reports and contact customers about outstanding debts, payment deadlines, or providing support
- Prepare detailed reports on billing activity
- Prepare all deposits for the bank
- Process all monthly and quarterly billing; prepare and mail monthly statements to all members
- Uphold client confidentiality policies
- Give club tours to new and prospective members; assist prospective members with membership applications and contracts
- Manage social media accounts
- Process all paperwork for new and resigning members
- Cross-trained to assist Controller with completing & submitting payroll
- Cross-trained to code and process invoices for Accounts Payable/Controller
- Manage all Yachting paperwork and contracts for the Dockmaster and Commodore
Executive Assistant
Bayhealth Foundation
04.2015 - 01.2025
- Assistant to the President and Director of Development
- First point of contact in Foundation Office (answering the phone; greeting visitors)
- Proficient in using Microsoft Office (Word, Excel, & PowerPoint)
- Assist the President and Director of Development with their calendars/scheduling meetings, recording mileage, reconciling credit card statements, and arranging/filling out all forms for seminars and travel
- Schedule Foundation Board meetings (set up on calendars, send out email reminders to the board, set up catering and IT, complete meeting minutes)
- Draft, edit, and distribute correspondence to the Bayhealth Executive Team and the Bayhealth Foundation Board
- Process outgoing mail/FedEx requests
- Enter all gifts into the donor database and prepare deposits for the bank
- Manage various excel spreadsheets and RSVP lists
- Conduct various tasks within the donor database: database entry and cleanup; running queries for mailing lists; pulling gift reports for the Foundation and the Finance Department; pull appeal analysis reports for donor retainage results; set up event registration in database to track gifts, attendees and sponsorships
- Submit lists to wealth screening company and develop a plan on how to best use the results
- Process and edit acknowledgement letters for donors bi-weekly
- Assist Events Coordinator with all fundraising events
- Process check requests for invoices
- Prepare gift agreement/pledge forms for donors and potential donors
Retention Specialist
Business Interface, LLC
12.2014 - 04.2015
- Teach classes and conduct case management for individuals in the TANF program
- Anticipate employment challenges and help individuals to overcome them by assisting with housing needs, clothing, transportation, childcare; assist clients with resumes, job applications and mock interviews
- Data entry and database management (entering hours into the Department of Labor and keeping all client information up to date)
- Make outreach calls to clients and their employers aiming to keep them on track with the program
Administrative Assistant
Applied Control Engineering, Inc.
02.2008 - 12.2014
- Assistant to the President & CEO and staff of approximately 60 engineers
- Schedule and organize meetings; greet visitors and direct phone calls
- Oversee timesheet entry for all sites within the organization
- Complete time entry for all contractors and off-site employees
- Take supply inventory; process expense reports; schedule and organize meetings
- Coordinate all UPS/FedEx shipments; distribute mail
Education
Bachelor's Degree - Behavioral Science
Wilmington University
09-2014
Associate's Degree - General Studies
Wilmington University
09-2012
Diploma -
Smyrna High School
05-2003
Skills
- Strong organizational skills
- Effective verbal and written communication
- Detail-Oriented
- Service excellence
- Analytical problem-solving
- Database Management
Software Experience
- Boardvantage
- Blackbaud Raiser's Edge
- DonorSearch
- Jonas Club Management
- Paychex Flex
- WebEx
Timeline
Billing and Accounts Receivable Manager
Chester River Yacht & Country Club
01.2025 - Current
Executive Assistant
Bayhealth Foundation
04.2015 - 01.2025
Retention Specialist
Business Interface, LLC
12.2014 - 04.2015
Administrative Assistant
Applied Control Engineering, Inc.
02.2008 - 12.2014
Bachelor's Degree - Behavioral Science
Wilmington University
Associate's Degree - General Studies
Wilmington University
Diploma -
Smyrna High School
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