Crystal White

Full time, 40 hours per week

• Accepting and signing off on medication deliveries, verifying correct total of drugs delivered, as well as notifying procurement technician of any discrepancies
• Utilizing Script Pro and Omnicell computer software to gather critical information for medication restocking
• Filling medication orders for outpatient veterans, as well as missing doses and new orders for inpatient veterans
• Maintaining stock levels of medications in both inpatient and outpatient settings
• Stocking automated dispensing cabinets on wards to ensure timely medication delivery to veterans
• Filling medication in unit dose carts for veteran distribution
• Answering telephone calls, directing medication questions to pharmacists, and helping with any veteran needs
• Utilizing Omnicell to add medications to cabinets, take medications away, and print reports on individual medications as needed(replenishment reports, quantity discrepancies, CBOC delivery needs)
• Checking for expired medications in unit dose carts, automated dispensing cabinets, and medication storage areas, and documenting as directed
• Informing procurement, as well as pharmacy program manager, of shortages of medications and supplies that could impact veteran care
• Extensive knowledge of pharmacy practices, principles and SOP's
• Skilled input of computerized prescription processing
• Able to train new pharmacy technicians
• Capable to fix the automated dispensing equipment
• Ability to dispense medications safely to veterans, while following all regulations and policies
• Work well with other members of the pharmacy to resolve any ongoing medication issues
• Help to maintain cleanliness and organization of both inpatient, and outpatient settings

Full time, 36-40 hours per week

• Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
• Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
• Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
• Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
• Traveled as a pharmacy technician to multiple retail sites, as needed
• Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
• Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
• Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
• Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Full Time, 36-40 hours per week

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Maintained medication drawers for Ashley Addiction Center contract
• Medication ordering specifically for contract items
• Processed insurances for concise payments, and patient co-pays
• Restocked items as needed on sales floor