Celia Mercado
College Park
Summary
Dynamic and detail-oriented professional with a strong background in hospitality, exemplified during my tenure at Traind. Proven expertise in equipment maintenance and effective communication, ensuring exceptional cleanliness and guest satisfaction. Recognized for enhancing operational efficiency and maintaining high-quality standards in cleaning and maintenance services. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Housekeeper
Traind
Arundel
12.2024 - Current
- Maintained cleanliness of guest rooms and common areas daily.
- Managed laundry services, ensuring proper washing and folding techniques.
- Organized cleaning supplies for easy access and efficient workflow.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
Technician
ecointerior maintenance
Greenbelt
03.2023 - Current
- cleaning and maintenance of a supermarket with excellent cleaning quality
Team Leader
Mcdonalds, PDI FOODS
College Parky
02.2021 - 08.2023
- Trained new employees on procedures and customer service standards.
- Managed inventory levels and restocked supplies as needed.
Education
GED -
IEPROES
SAN MIGUEL EL SALVADOR02-2013
High School Diploma -
C.E. Aminta De Montiel
El Salvador12-2012
Skills
- Equipment maintenance
- Inventory management
- Supply restocking
- Effective communication
- Attention to detail
- Quality assurance
- Problem solving
- Room preparation
- Window cleaning
- Supply inventory management
- Towel replenishment
- Carpet cleaning
- Interior and exterior cleaning
- Vacuuming
- Hospitality background
- Bathroom cleaning
- Resident support
- Deep cleaning expertise
Languages
Spanish
Professional
English
Limited
Timeline
Housekeeper
Traind
12.2024 - Current
Technician
ecointerior maintenance
03.2023 - Current
Team Leader
Mcdonalds, PDI FOODS
02.2021 - 08.2023
GED -
IEPROES
High School Diploma -
C.E. Aminta De Montiel
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