CELIYA ADAMS
La Plata
Summary
A reliable candidate ready to take on challenges in a position using problem solving and task prioritization skills to help team succeed. I'm a dependable employee seeking opportunities to expand skills and contribute to company success. Considered a hard-working individual with strong work ethic and excellent organizational skills.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
MedStar Shah Medical Group
Waldorf
01.2025 - Current
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Answered phones promptly and directed calls appropriately.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Greeted and checked in patients, updating patient information in computer system.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Medical Receptionist
Waldorf Pediatrics
Waldorf
08.2023 - 01.2025
- Checking patients in and out
- Cash handling: Collecting copay and balances
- Prepare medical files
- Schedule appointments for patients
- Greet patients in the facility and over the phone
- Scan in documents to patients charts
- Checking insurance eligibility
- Requesting Patient's records
- Checking faxes
- Sending out patient medical records when requested or when patients transfers to another practice
Medical Receptionist
Southern Maryland Foot and Ankle
12.2022 - 08.2023
- Greet and attend to patients needs in person and over the phone
- Professionally assist doctors, staff, visitors, and patients
- Answer all phone calls in a professional and timely manner
- Schedule appointments between doctors and patients
- Perform all clerical duties in relations to providing operational support to the office
- Perform all duties within HIPPA regulations
- Maintain confidentiality of all doctors, staff, and patient information
- Liaise between insurance providers, patients, and physicians
- Adhere to company policy and procedures
Education
High School -
Laplata High School
La Plata, MD01.2021
Skills
- Medical scheduling
- Hardworking individual
- Computer Programs: Word
- PowerPoint
- Excel
- Respectful
- Communication
- Problem-solving
- Time-management
- Teamwork
- Organization
- Adaptability
- Attention to detail
- Easy to work with
- Responsible
- Honest
- Organizational skills
- Customer service
- HIPAA
- Clerical experience
- Medical receptionist
- Sales
- Medical Records
- Insurance Verification
- EMR Systems
- Documentation Review
- Quick Learner
- Problem solving
Willing To Relocate
- Upper Marlboro, MD
- Waldorf, MD
Timeline
Medical Receptionist
MedStar Shah Medical Group
01.2025 - Current
Medical Receptionist
Waldorf Pediatrics
08.2023 - 01.2025
Medical Receptionist
Southern Maryland Foot and Ankle
12.2022 - 08.2023
High School -
Laplata High School