Summary
Overview
Work History
Education
Skills
Timeline
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Chahira Joel

Bowie,MD

Summary

Dynamic Assistant Property Manager with a proven track record at Alvista Bowie Apartments, excelling in tenant issue resolution and relationship building. Skilled in property inspections and compliance with housing regulations, I enhanced tenant satisfaction through effective communication and prompt issue resolution, contributing to a thriving community environment.

Overview

5
5
years of professional experience

Work History

Assistant Property Manager

Alvista Bowie Apartments
01.2023 - 06.2025
  • Assisted in tenant communications, addressing inquiries and resolving issues promptly.
  • Supported property inspections to identify maintenance needs and ensure compliance with standards.
  • Coordinated scheduling for maintenance requests, enhancing response times and tenant satisfaction.
  • Maintained accurate records of lease agreements, payments, and property management software updates.
  • Aided in organizing community events to foster resident engagement and strengthen relationships.
  • Contributed to marketing efforts by preparing promotional materials for available rental units.
  • Developed familiarity with local housing regulations, supporting compliance initiatives within the property management team.
  • Followed up on delinquent tenants and coordinated collection procedures.

Assistant Property Manager

Stella Apartments
04.2021 - 12.2023
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Collaborated with senior management on administrative tasks, ensuring smooth daily operations.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Leasing Consultant

Panco Management
03.2020 - 04.2021
  • Conducted property tours, showcasing amenities and features to prospective tenants.
  • Managed lease agreements, ensuring compliance with company policies and local regulations.
  • Developed and maintained strong relationships with residents, addressing concerns promptly and professionally.
  • Implemented marketing strategies to promote available units, increasing visibility in the local market.
  • Assisted in the preparation of monthly reports on occupancy rates and tenant satisfaction levels.

Education

General Studies

Prince George's Community College
Upper Marlboro, MD

High School Diploma

Charles Herbert Flowers
Lanham, MD
06-2007

Skills

  • Fair housing regulations
  • Tenant issue resolution
  • Relationship building and rapport
  • Payment collection
  • Property inspections
  • Rent collection
  • Housing regulations

Timeline

Assistant Property Manager

Alvista Bowie Apartments
01.2023 - 06.2025

Assistant Property Manager

Stella Apartments
04.2021 - 12.2023

Leasing Consultant

Panco Management
03.2020 - 04.2021

General Studies

Prince George's Community College

High School Diploma

Charles Herbert Flowers

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