Chanice Noble

• Coordinated surgical, cardiovascular, imaging, and procedural scheduling across multiple service lines.
• Collaborated with physicians, nursing leadership, anesthesia providers, and ancillary departments to optimize resource utilization and patient throughput.
• Managed patient scheduling, referrals, authorizations, and Epic documentation supporting care coordination.
• Coordinated travel arrangements, appointments, and meeting logistics to support leadership team operations.
• Managed surgical, cardiovascular, imaging, and procedural scheduling to enhance service line efficiency.
• Managed executive calendars, coordinated meetings, and resolved scheduling conflicts across multiple departments.
• Prepared correspondence, reports, and presentation materials using Microsoft Office applications.
• Conducted audits of scheduling, billing, charge capture, and clinical documentation to uphold compliance and revenue integrity.
• Organized travel arrangements, appointments, and meeting logistics for leadership team.
• Supported timekeeping, payroll administration, staffing schedules, and workforce data management.
• Maintained records in accordance with hospital policies and The Joint Commission standards.
• Coordinated onboarding support, training materials, and workspace setup for new staff.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Assisted coworkers and staff members with special tasks on a daily basis.

• Processed and posted revenue, implementing changes when required.
• Ensured sales included necessary documentation such as worker timecards and purchase orders.
• Ensures sales have appropriate documentation such as, worker timecards, authorization, purchase order, and other payer requirements as appropriate
• Corrects, resubmits claims and/or appeals claim determinations as necessary to ensure payment
• Corrected and resubmitted claims and appealed claim determinations to secure payment.
• Investigated aged accounts over 90 days, traced denial causes, and escalated complex claims to payers.
• Provides great customer service for our office partners, patients, other departments, and payers
• Investigated aged accounts over 90 days, identified denial causes, and escalated complex claims to payers for resolution.
• Follows all quality processes for the department/team to avoid preventable write-offs and improve collections efforts
• Developed standardized claims follow-up tracker in Excel to prioritize and manage accounts over 60 days.
• Negotiated contract terms with vendors to ensure compliance and clarity.

• Managed multi-site operations for 50+ staff and 20+ providers, ensuring compliant workflows and consistent patient care.
• Partnered with senior leadership to implement operational improvements that strengthened revenue cycle and patient access.
• Led recruitment, onboarding, and performance management for clinical and administrative teams, enhancing integration of remote staff.
• Redesigned patient flow and scheduling workflows to reduce wait times and improve continuity of care.
• Increased patient throughput by 15% through targeted scheduling and workflow changes.
• Oversaw billing and operational controls to support revenue integrity and meet financial targets.
• Reviewed budgets and financial reports to identify cost-control opportunities supporting organizational goals.
• Reviewed budgets and financial reports to identify cost-control opportunities, aligning with organizational goals.
• Prepared audit documentation and maintained compliance with healthcare regulations and internal policies.
• Conducted monthly risk assessments of clinical processes and submitted corrective action plans to leadership.
• Reduced billing disputes by implementing weekly claims audits and coordinating with billing team.
• Prepared compensation worksheets from payroll and RVU reports to facilitate accurate quarterly payouts.

• Managed daily practice operations to enhance patient access and ensure regulatory compliance across clinical workflows.
• Collaborated with physicians and staff to boost patient satisfaction while overseeing hiring, training, and performance management.
• Collaborated with physicians and staff to increase patient satisfaction while overseeing hiring, training, and performance management.
• Improved patient satisfaction scores through targeted service and process enhancements.
• Resolved escalated patient concerns and implemented service improvements to strengthen the patient experience.
• Supported financial performance through cost-control initiatives, vendor management, and operational process improvements.
• Identified opportunities to reduce overhead and enhance revenue performance and operational effectiveness.
• Achieved $60K in annual operational savings via expense reductions and efficiency measures.
• Managed vendor relationships, supply inventory, and operational resources to maintain readiness and efficiency.
• Developed weekly operational dashboard to track visits, no-shows, and revenue trends for executive review.
• Reduced claim denial frequency by redesigning the front-desk insurance verification process.

• Led daily claims adjudication using EHR billing module, clearing complex backlogs and improving throughput.
• Resolved complex billing issues by collaborating with providers to correct charge entry errors, enhancing overall claims processing accuracy.
• Conducted quality assurance reviews to identify and rectify billing inaccuracies, contributing to improved claims performance.
• Resolved complex billing issues and collaborated with providers to correct charge entry errors.
• Audited provider charge entries against CPT/ICD-10 standards, identifying coding mismatches for correction.
• Supported quality assurance reviews to improve billing accuracy and claims performance.
• Audited provider charge entries against CPT/ICD-10 standards, identifying and correcting coding mismatches to ensure compliance.
• Worked remotely on various projects to ensure timely completion and collaboration with team members.

• Coordinated genetic testing services and patient education while managing daily scheduling and compliance to improve clinic throughput.
• Supervised daily office operations, optimizing workflow coordination and appointment scheduling to reduce delays.
• Supervised daily office operations, optimizing workflow coordination and appointment scheduling to enhance patient experience.
• Conducted audits and process reviews to ensure documentation accuracy and streamline operational procedures, improving patient care delivery.
• Developed staff competency matrix and scheduled targeted training sessions, elevating documentation quality and compliance.
• Developed staff competency matrix and scheduled targeted training sessions to raise documentation quality.
• Implemented patient intake checklist for genetics clinic, reducing missed consent forms and delays.
• Reconciled weekly billing records with lab invoices using EPIC, resolving claim discrepancies promptly.

• Coordinated patient referrals and insurance authorizations, enhancing appointment access and reducing referral turnaround.
• Streamlined scheduling and clinical workflows to reduce provider delays and enhance patient communication.
• Maintained accurate medical documentation to support provider scheduling and clinical continuity.
• Managed program logistics and scheduling to optimize practice operations and increase patient throughput.

• Processed insurance claims accurately following payer guidelines, improving claims throughput with measurable results.
• Resolved payment discrepancies and ensured billing compliance, resulting in decreased claim rework and denials.
• Reconciled payments and corrected claim discrepancies, enhancing claims accuracy and ensuring timely reimbursements.
• Processed claims according to payer standards and internal guidelines.
• Investigated denied claims through EOB analysis and submitted appeals with supporting medical records, facilitating successful resolution.
• Reviewed medical claims using CMS and payer-specific guidelines, identifying coding mismatches and corrections.
• Worked in hybrid environment, balancing remote and in-office responsibilities.

In progress