Chantelle Narh
Baltimore
Summary
Detail-oriented professional with expertise in office management, calendar coordination, and team training. Proven ability to enhance workflow efficiency and foster positive client relationships.
Overview
4
4
years of professional experience
Work History
Sr. Administrative Coordinator
Johns Hopkins University
Baltimore
05.2023 - Current
- Coordinated daily administrative operations and office management to ensure smooth workflow.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Trained new administrative staff on office procedures and software tools.
- Managed correspondence and communications with clients and vendors to maintain clear and effective relationships.
- Organized business-wide internal meetings, board meetings, conference calls, and weekly staff meetings.
- Ensured compliance with all legal requirements related to the office's functions.
- Managed daily financial transactions and maintained accurate records.
- Coordinated with vendors to process invoices and resolve discrepancies.
- Organized financial documents and reports for audits, facilitating accurate and efficient review processes.
Front Office Manager
Towson University
Towson
04.2022 - 05.2023
- Managed front desk operations and staff scheduling for seamless guest experiences.
- Coordinated guest check-in and check-out processes efficiently.
- Managed all guest inquiries and resolved complaints promptly and professionally.
- Trained new employees on customer service standards and office procedures.
- Created customer service initiatives that improved guest experiences at parking facilities.
- Resolved customer inquiries and complaints to maintain satisfaction levels in services provided.
- Implemented systems to enhance communication between departments effectively.
- Executed administrative duties for parking facility management, including payroll processing.
- Created and processed parking codes for guests and residents/staff of campus to ensure seamless parking
Education
Master of Arts - Liberal Arts And Sciences
Johns Hopkins University
Baltimore, MD05-2025
Bachelor of Science - Psychology
Towson University
Baltimore, MD12-2022
Skills
- Office management and calendar coordination
- Event planning and coordination
- Financial record keeping and compliance
- Documentation organization and records management
- Customer relationship management
- Data entry and collection
- Time management and prioritization
- Team collaboration and communication
- Staff training and development
Timeline
Sr. Administrative Coordinator
Johns Hopkins University
05.2023 - Current
Front Office Manager
Towson University
04.2022 - 05.2023
Master of Arts - Liberal Arts And Sciences
Johns Hopkins University
Bachelor of Science - Psychology
Towson University