Chardonnay Emory
Church Hill
Summary
Proven professional with a track record of enhancing customer satisfaction at The Peoples Bank, leveraging goal-oriented mindset and cash handling proficiency. I was promoted Head Teller at The Bank just 5 short months after starting. Skilled in mentoring and process improvement, demonstrated through efficient transaction processing and reducing operational errors. Excels in confidentiality, discretion, and fostering independence in caregiving roles, ensuring quality of life for clients.
Overview
10
10
years of professional experience
Work History
Universal Teller
The Peoples Bank
04.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Mentored new tellers on best practices for handling difficult situations, improving overall staff competency and reducing operational errors.
- Managed high volumes of cash accurately, balancing drawers at the end of each shift without discrepancies.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Caregiver
Compass Regional Hospice
04.2021 - 09.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
The Whisitt Center
Community Outreach Worker
07.2019 - 03.2021
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
- Participated in ongoing training opportunities to remain current on new techniques, tools, equipment, and industry best practices related to mending services.
- Implemented process improvements that resulted in reduced turnaround time for completed repairs without compromising quality.
Cashier
Bayside Foods
07.2015 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Kent County High School
Worton, MD06.2018
Skills
- Goal-oriented mindset
- Cash handling proficiency
- Account maintenance
- Confidentiality and discretion
Timeline
Universal Teller
The Peoples Bank
04.2023 - Current
Caregiver
Compass Regional Hospice
04.2021 - 09.2021
The Whisitt Center
Community Outreach Worker
07.2019 - 03.2021
Cashier
Bayside Foods
07.2015 - 06.2018
High School Diploma -
Kent County High School
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