Charisse De Jesus
Maryland Army National Guard
Lexington Park
1
Certification
15
years of professional experience
Experienced Fuel Handler skilled in operating equipment, transporting petroleum products and performing basic repairs. Team-oriented and self-motivated with flawless safety record. Hardworking Specialist and Petroleum Supply Specialist with 6 years of military experience. Proficient in handling hazardous materials, maintaining fuel security and optimizing flow for safety and efficiency. Proficient Petroleum Supply Specialist successful at completing accurate measurements, documenting results and maintaining records. Familiar with working and operating equipment in line with established safety standards. Self-directed and focused professional with more than 6 years' experience ready for long-term position with Maryland Army National Guard. Enthusiastic Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the military. Was also part of the active duty orders for almost 8 months helping my unit prepare for the Operation Atlantic Resolve deployment.
Work History
Petroleum Supply Specialist (92F)
12 Years 2 Months- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Operated equipment such as forklifts, pallet jacks and cherry pickers.
- Checked pipelines, connections and valves every morning before the beginning of the workday, lubricating connections and replacing worn parts.
- Completed basic maintenance and repairs on pumping equipment and lines.
- Performed daily evaluations of wells by measuring tank levels, checking flow lines and documenting pressures.
- Took samples of products for further analysis and standardized testing.
- Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
- Observed and tracked information from gauges, instruments and meters to proactively identify and address issues.
Stock Associate
3 Years 1 Month- Organized stockroom to ensure optimal inventory management and accessibility.
- Assisted in unloading shipments, verifying accuracy of received merchandise.
- Implemented efficient restocking processes to enhance product availability on sales floor.
- Trained new associates on safety protocols and inventory handling procedures.
- Collaborated with team members to maintain an orderly and clean work environment.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Optimized storage solutions to maximize space utilization within stock areas.
- Conducted regular audits of stock levels, contributing to improved inventory accuracy.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Managed inventory storage in clean and organized fashion.
- Answered customer questions and provided detailed product information.
Security Guard
1 Year 2 Months- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Responded quickly to incidents and assessed active situations for security concerns.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Costumer Service
2 Years 11 Months- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Educated customers on promotions to enhance sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma
- Received a 4 year scholarship from Norwich University.
- Member of Naval Junior Reserve Officer Corps for 2 years.
No Degree - Nursing
Skills
Sorting proficiency
Relationship development
Project organization
Problem resolution
Supervision
Firearms safety and handling
Weapons training
Public relations understanding
Tagalog translation
Fluent in Tagalog and English
Cultural communications
Multilingual in Tagalog
Spanish
English
and Korean
Hazardous Materials Endorsement
Logistics planning
Route logs
Logging Paperwork
Team Development
Repair
Vehicle inspections
Safety and compliance
Materials transport
Equipment operation
Operating hydraulics
Locating VINs
Firearms Expertise
Surveillance
Premises Surveillance
Legible Report Writing
Certification
First Aid Certification
The Army Achievement Medal:
Commendable service while assigned as a Petroleum Supply Specialist, while in support of Operation Atlantic Resolve.
Timeline
Stock Associate
Walmart Supercenter
07.2022 - 08.2025Read More
Security Guard
Whelan Security
07.2017 - 09.2018Read More
Petroleum Supply Specialist (92F)
Maryland Army National Guard
05.2014 - CurrentRead More
Costumer Service
Popeyes Louisiana Kitchen
08.2011 - 07.2014Read More
Montgomery College
No Degree from Nursing
Read More
Great Mills High School
High School Diploma
Read More