Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic

Charity Hurst

Hebron

Summary

Over 8 years of experience in the professional Customer Service and Administrative sector. Experienced in working in a fast-paced environment; excellent time management and decision-making skills. Possess the ability to handle emergency situations with poise and sensitivity. Seeking opportunity to progress within an organization that values dedication, outstanding performance and offers potential for career growth.

Overview

11
11
years of professional experience

Work History

Key Holder

Chuck E Cheese
Salisbury, MD
09.2024 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Cashier

Walmart
Bowie
09.2021 - 12.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Helped customers find specific products, answered questions, and offered product advice.

Head Cashier

Lidl
Annapolis
09.2020 - 07.2021
  • Responsible for greeting customer, Scanning items
  • Processing payment transactions in the form of cash, check, or credit card from patrons in exchange for food or services

Cashier

BJS Wholesale Club
Bowie
01.2018 - 09.2020
  • Responsible for all cash transactions with customers
  • Scan goods and collect payments, Issue receipts, refunds, and exchanges
  • Make sales referrals
  • Resolve customer complaints
  • Provide relevant information for customer inquiries
  • Maintain clean and organize work area
  • File all transaction reports
  • Ensure customer satisfaction

Cashier

Giant Food
Bowie
04.2015 - 12.2017
  • Responsible for greeting customers
  • Scanning items
  • Processing payment transactions in the form of cash, check, or credit card from patrons in exchange for food or services

Cashier/Server

Bob Evans
Bowie
06.2014 - 04.2015
  • Responsibilities are knowing the updates on current menu choices
  • Prepare table turnovers that consist of, laying out napkins and utensils, making sure, Condiments are refilled while performing other preparation tasks
  • Direct customers to their tables, present menus and communicate specific customer needs to the Chef
  • Ensure venue is obtained while issuing receipts, accepting payments and returning proper, Monetary change
  • Maintain proper dining experience by fulfilling customer's needs, delivering items, removing, Courses, replenishing meals and refilling glasses
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage and Control policies

Education

High school -

Bowie High school
Bowie, MD
06.2012

Skills

  • Cash handling
  • Payment processing
  • Customer service
  • Product knowledge
  • Checkout operations
  • Sales referrals
  • Transaction reporting
  • Time management
  • Gift card handling
  • Effective communication
  • Basic math
  • Merchandise restocking
  • Retail merchandising
  • Product restocking
  • Credit and cash transactions

Cover Letter

Dear Hiring Manager,, As you will see from my enclosed resume, I have the expertise of a responsible, highly motivated and dedicated professional employee. My accomplishments demonstrate I am qualified for the applicable position. I am a hard worker, ambitious and very motivated. I am recognized for great customer service, creative problem solving and exceptional organizational skills. I am confident that my addition will soon be a great asset to your company., Thank you for your time and consideration., Sincerely, Charity Hurst

Timeline

Key Holder

Chuck E Cheese
09.2024 - Current

Cashier

Walmart
09.2021 - 12.2022

Head Cashier

Lidl
09.2020 - 07.2021

Cashier

BJS Wholesale Club
01.2018 - 09.2020

Cashier

Giant Food
04.2015 - 12.2017

Cashier/Server

Bob Evans
06.2014 - 04.2015

High school -

Bowie High school

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Charity Hurst