Charles Stafford
Baltimore
Summary
Human Resources Professional with 20+ year’s progressive HR experience. Successful, independent management of the HR needs for small and large populations. Broad HR operations skill set, as well as; relationship management, business acumen, and critical evaluation. Seeking an opportunity to leverage my experience as an advisor to senior management and employee relations; also, play a critical role in planning and implementation of business strategy. As an advocate for a positive work culture, I strive to be a trusted professional and demonstrate a fair and objective approach to HR concerns. Below are specific areas of Human Resources, I am highly skilled
Overview
18
18
years of professional experience
Work History
Senior Director of Human Resources & Culture (Contract Position)
CARITAS, Richmond VA
Richmond, VA
04.2021 - Current
- Provided guidance and supervision to Leadership team for the appropriate consistent execution of employee relations, compliance, workforce planning, gap analysis, talent management, talent acquisition, organization design framework, compensation strategies, employee engagement, and inclusion & diversity initiatives.
- Worked closely with Leadership in (Talent Acquisition, Benefits, Compensation, Compliance, Legal and Org Effectiveness) to manage attracting the brightest and best talent, retention strategies, succession planning, leadership development, position classification, job descriptions, annual compensation planning process, merit & market reviews, restructures and reorganizations and resolve complex employee relations cases.
- HR leader responsible for aligning HR core focus areas with CARITAS business objectives to achieve the FY goals and commitments. HR core focus areas are recruitment & retention, talent review, leadership development, succession planning, workforce planning and culture initiatives. Collaborates with a diverse client group to effectively build client consensus around new initiatives.
- Internal consultant for leaders to ensure performance expectations are consistent with the organizations core values and strategic goals. Apply evidence-based outcomes by implementing SMART (specific, measurable, achievable, relevant and time-based) goals and metrics and Key Performance Indicators for improved process workflow improvements and human capital alignment.
- Successful ongoing implementation and focus on the principles of diversity, inclusion, equity, civility and respect. Create and implement diversity & inclusion workshops leaders and associates across the region. Lead HR presenter for these topics during board meetings, associate town halls and leadership management councils inclusive of unconscious bias, implicit bias, perceptual identity, confronting stereotypes, micro affirmations & inequities, and LGBTQIA+.
- Resolved employee relations and compliance cases for efficient and impactful resolutions. Create employee relations metric/data system to proactively identify human capital trends, training needs and process improvements that impact the business outcomes.
- Managed the investigation of discrimination, workplace violence and harassment complaints in accordance with policies and employment laws. Review files, interview complainants and witnesses to prepare reports of findings for fair and effective recommendations regarding corrective action and applicable training.
- Partnership with Legal, Investigators and Compliance to discuss and manage EEOC and DOL cases. Provide all background investigation notes and pertinent HR file information.
- Oversee the health & wellness and rewards & recognition programs inclusive of diverse and engaged associates.
Division HR Director
CommuniCare, Terrapins Division
12.2017 - 03.2021
- Responsible for planning, developing, organizing, implementing and managing the divisions human resources function and performance. Areas of responsibility include talent acquisition/management; performance review; total rewards; corporate HR policies and procedures; HR technology; benefits; and employee relations.
- Responsible for leading the development of a strategic plan to transform the Human Resources organization from one focused on administration and compliance to a higher level focus on talent management for the division.
- Responsible for developing and maintaining innovative human resources initiatives and programs to support the company’s mission, values, entrepreneurial spirit, and strategic objectives. Translate, in collaboration with senior leadership, the organization’s strategic plan into HR strategic and tactical plans.
- Responsible for ensuring existence of workplace conditions and quality management that support employee engagement and work-life balance and optimum productivity.
- Ensured that the best-qualified candidates from a diverse pool are sourced, identified and selected to support the unique mission-driven needs of the organization.
- Led of HR planning activities including succession planning, career planning and the implementation of leadership training and development programs.
- Partnered with senior and executive leadership team to develop a human resources plan that addresses the opportunities and challenges of CommuniCare’s future workforce requirements.
Division HR Manager
Republic Services, Baltimore, MD
Baltimore, MD
06.2016 - 12.2017
- Aligned business objectives with 5 divisions to include: Baltimore, Frederick, Hagerstown, Perry Hall and Winchester VA. Recommend policy changes.
- Managed and resolved complex employee relation issues. Conducted effective, thorough, and objective investigations.
- Maintained in-depth knowledge of legal requirements to reduce legal risk and ensure regulatory compliance.
- Provided guidance and interpretation to employees related to HR, departmental and other organizational policies.
- Documented and maintained employee relations records and reports for fair and consistent practices.
- Conducted monthly meetings with respective business units.
- Analyzed trends and metrics to develop solutions, programs, and policies. Partner with recruitment on staffing needs.
HR Director
Eyre Bus Services Inc., Glenelg, MD
Glenelg, MD
07.2013 - 06.2016
- Responsible for the design and execution of HR strategy in support of business initiatives.
- Lead organization change through administration and creation of policies and programs covering the following: recruiting, compensation and benefits, training, and employee relations.
- Resolved complex employee relation issues working directly with management.
- Contributed to the organizations performance by providing strategic and tactical consulting on people strategies, organizational development and other Human Resources specific or business initiatives.
HR Business Partner
University of Maryland Medical System, Baltimore, MD
Baltimore, MD
04.2008 - 06.2013
- Performed activities related to employee relations and counseling functions for assigned areas. Mediated grievances, discipline, and termination issues.
- Initiated and coordinated a variety of employee activities, service awards, and other programs. Advised and assisted management staff with interpretation of HR policy.
- Consulted management staff on legal compliance.
- Facilitated discussion and resolution of issues between management and staff. Maintained oversight of HR related compliance matters.
- Participated in employee engagement committees, employee recognition, and monthly orientation.
- Independently managed employee relation matters for over 40 assigned managers
- Successfully supported over 1500 associate’s HR needs
- Developed and maintained license and certification for over 1500 licensed professionals, monthly
- Led HR Team during Joint Commission/CMS audits to zero findings
Education
MBA - Human Resource Management
Strayer University
Owings Mills, MD01-2014
Bachelor of Science - undefined
Towson University
Towson, MD01-1995
Skills
- Labor Relations/CBA Negotiation
- Disciplinary Actions/Coaching and Counseling
- Leadership Development
- Performance Development
- Department Operations
- Recruitment/Talent Management
- HRIS/Payroll/People Soft/Lawson DB
- Workplace Development
- Facilitation/Training Skills/E-learning
- FMLA/WC/EEOC
- Benefits/Compensation
Affiliations
- SHRM Member – SPHR certification
- CHRA Member
- ASHHRA Member
Timeline
Senior Director of Human Resources & Culture (Contract Position)
CARITAS, Richmond VA
04.2021 - Current
Division HR Director
CommuniCare, Terrapins Division
12.2017 - 03.2021
Division HR Manager
Republic Services, Baltimore, MD
06.2016 - 12.2017
HR Director
Eyre Bus Services Inc., Glenelg, MD
07.2013 - 06.2016
HR Business Partner
University of Maryland Medical System, Baltimore, MD
04.2008 - 06.2013
Bachelor of Science - undefined
Towson University
MBA - Human Resource Management
Strayer University