Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Charles Steed

Union Bridge

Summary

Detail-oriented public safety professional with extensive experience in crowd management and effective communication. Skilled in problem solving and safety protocol enforcement, contributing to secure environments at various events and facilities. Dedicated public safety officer with proven skills in emergency response, first aid administration, and conflict resolution. Strong background in safety inspections and surveillance operations, ensuring compliance and enhancing crowd control at public events.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Public Safety Officer

Frederick Community College
Frederick
12.2022 - Current
  • Monitored safety protocols to ensure compliance during public events.
  • Assisted in crowd management to maintain orderly conduct at gatherings.
  • Conducted routine patrols of designated areas to identify potential hazards.
  • Provided first aid support during emergencies and incidents as needed.
  • Responded promptly to alarms and reported suspicious activities to authorities.
  • Maintained accurate records of incidents and safety inspections for review.
  • Communicated effectively via radio transmissions with other officers while patrolling assigned area.
  • Conducted regular patrols of designated areas within the campus community.
  • Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
  • Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
  • Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
  • Performed first aid and CPR when necessary until medical personnel arrived on scene.

Loss Prevention Officer

Marriott International
Gaithersburg
10.2018 - 01.2023
  • Conducted surveillance using CCTV systems and security tools.
  • Assisted in training staff on loss prevention procedures and policies.
  • Investigated suspicious behavior and reported findings to management.
  • Implemented safety measures to enhance overall store security.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
  • Prepared security reports to document and log theft, accidents and safety violations.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Interacted with customers in a professional manner when confronting suspected theft cases.
  • Completed security forms to document losses of property or personal injury.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Maintained accurate records of losses due to shoplifting or fraud.
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
  • Escorted undesirable persons off property to minimize security violations.
  • Investigated complaints and concerns to remedy unsafe situations.

Security Officer

Frederick Health Hospital
Frederick
06.2021 - 01.2022
  • Monitored hospital premises to ensure safety and security for staff and patients.
  • Responded to emergency situations quickly and effectively to maintain order.
  • Conducted regular patrols of the facility to deter unauthorized access.
  • Assisted with incident reporting and documentation for security events.
  • Collaborated with medical staff to address safety concerns in patient areas.
  • Operated surveillance equipment to monitor activity throughout the hospital.
  • Provided support during hospital events, ensuring safety protocols were followed.
  • Trained new security personnel on procedures and emergency response protocols.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Guarded restricted areas to prevent unauthorized entry.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Observed patrons and customers to quickly address security situations.

Master Firefighter / Rescuer

Montgomery County Government
Rockville
09.1993 - 01.2018
  • Responded to emergency calls for fire suppression and rescue operations.
  • Conducted fire safety inspections in residential and commercial buildings.
  • Operated firefighting equipment and tools during emergency situations.
  • Collaborated with team members to develop effective response strategies.
  • Trained new firefighters on safety protocols and operational procedures.
  • Participated in community education programs about fire prevention and safety.
  • Maintained firefighting apparatus and ensured readiness for emergencies.
  • Documented incident reports accurately following each emergency response.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Performed search and rescue operations in hazardous environments.
  • Coordinated with other first responders during multi-agency responses.
  • Trained firefighters in safety protocols and firefighting techniques.

Education

High School Diploma -

Linganore High School
Frederick, MD
06-1987

Some College (No Degree) - Fire Science

Mongomery College
Rockville, MD

Some College (No Degree) - FEMA

Frederick Community College
Frederick, MD

Certificate -

University of Maryland, College Park
College Park, MD

Skills

  • Fire prevention
  • Emergency response
  • First aid administration
  • Incident reporting
  • Surveillance operation
  • Safety inspections
  • Crowd control
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Customer interaction
  • Training development
  • De-escalation strategies
  • Surveillance techniques
  • Grounds patrol
  • Public safety management
  • First aid certified
  • Conflict de-escalation
  • Self-defense techniques
  • Public safety
  • Problem-solving abilities
  • Witness interviews
  • Evidence collection
  • Body armor usage
  • Scene security
  • Traffic and motorists monitoring
  • Surveillance
  • Self-discipline
  • Fire suppression
  • Fire safety inspections
  • Public safety knowledge
  • Hazard identification
  • Facilities monitoring
  • Loss prevention strategies
  • Water rescue
  • Public education
  • Hazardous materials handling
  • First aid and CPR

Accomplishments

  • Served as a Master Firefighter / Rescuer until 2018
  • 40 years plus experience in Fire Rescue / Public Safety
  • 7 Plus years in Security field working with CCTV Monitoring

Affiliations

  • Fishing
  • Family Vacations
  • Volunteer at local Fire Department ( Public Information Officer ) Currently

Certification

  • Fire Inspector I and II Certification
  • Fire Instructor III ( Pro Board Maryland)
  • HAZ MAT Technician
  • Firefighter II ( Pro Board Maryland)
  • Arson Investigation
  • EMT / Emergency Medical Technician / 2019
  • Certified in First Aid, CPR and AED

Languages

English
Professional

References

References available upon request.

Timeline

Public Safety Officer

Frederick Community College
12.2022 - Current

Security Officer

Frederick Health Hospital
06.2021 - 01.2022

Loss Prevention Officer

Marriott International
10.2018 - 01.2023

Master Firefighter / Rescuer

Montgomery County Government
09.1993 - 01.2018

High School Diploma -

Linganore High School

Some College (No Degree) - Fire Science

Mongomery College

Some College (No Degree) - FEMA

Frederick Community College

Certificate -

University of Maryland, College Park

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Charles Steed