CHARLES TOMLINSON JR.
Suitland
Summary
Property management leader with over 20 years of experience in overseeing multifamily operations and driving occupancy goals. Proven track record in enhancing resident satisfaction through effective communication and community engagement, while ensuring compliance with Fair Housing regulations and optimizing property management systems.
Overview
20
20
years of professional experience
Work History
Assistant Property Manager
The Village of St. Charles
White Plains
01.2022 - 10.2025
- Led daily operations, coached staff to enhance service quality, coordinated resident engagement initiatives to foster community, supported occupancy goals, ensured Fair Housing compliance, and utilized Yardi and other platforms for efficient management.
- Managed tenant inquiries and resolved maintenance issues promptly.
- Coordinated lease agreements and ensured compliance with property regulations.
- Assisted in property inspections and documented conditions for management review.
Floating Leasing Specialist
Lotus Square Apartments
01.2020 - 01.2021
- Managed lease agreements and tenant inquiries effectively.
- Processed rental applications and verified tenant information thoroughly.
- Conducted property tours for prospective tenants and answered questions.
- Assisted in marketing vacant properties through online listings and social media.
- Collaborated with maintenance teams to address tenant concerns promptly.
- Developed strong relationships with current residents to enhance tenant satisfaction.
- Provided administrative support, including filing and record keeping efficiently.
Leasing Consultant
InterSolutions
01.2019 - 01.2020
- Conducted property tours for prospective tenants and answered questions.
- Managed lease agreements and tenant inquiries effectively.
- Processed rental applications and verified tenant information thoroughly.
- Assisted in marketing vacant properties through online listings and social media.
- Collaborated with maintenance teams to address tenant concerns promptly.
- Developed strong relationships with current residents to enhance tenant satisfaction.
- Provided administrative support, including filing and record keeping efficiently.
Resident Relations Specialist
Resource Residential / CT & Associates
01.2013 - 01.2017
- Managed resident inquiries and concerns through effective communication.
- Coordinated community events to enhance resident engagement and satisfaction.
- Facilitated lease signings and renewals for residents within property management guidelines.
- Collaborated with maintenance teams to address resident service requests promptly.
- Provided orientation and support for new residents during move-in processes.
- Implemented feedback systems to gather resident suggestions and improve services.
- Maintained accurate records of resident interactions and service requests in databases.
Leasing Manager
CT & Associates
07.2005 - 10.2013
- Managed leasing operations for residential and commercial properties across diverse portfolios.
- Oversaw property marketing strategies to attract prospective tenants effectively.
- Coordinated tenant screenings and lease agreements to ensure compliance with regulations.
- Developed strong relationships with tenants through consistent communication and support.
- Trained and mentored junior leasing agents on best practices and procedures.
Skills
- Yardi
- RealPage
- MRI
- Fair Housing compliance
- Lease management
- Tenant screening
- Digital Marketing
- Marketing
- Housing compliance
- Lease management
- Marketing strategies
- Tenant screening
- Relationship building
- Event coordination
- Conflict resolution
Executive Highlights
- 20+ years of property management leadership
- Managed communities from 32–720 units
- Led teams of 10+ employees and temporary staff
- Yardi, RealPage, MRI expertise
- Resident retention and occupancy growth
- Operations, compliance, and vendor management
Executive Profile - Summary
Accomplished property management leader with more than 20 years of progressive experience overseeing multifamily operations, leading teams of up to 10 employees plus temporary staff, and managing communities ranging from 32 to 720 apartment homes. Expertise includes resident relations, operations, Fair Housing compliance, marketing, leasing, and property management systems (Yardi, RealPage, MRI).
Timeline
Assistant Property Manager
The Village of St. Charles
01.2022 - 10.2025
Floating Leasing Specialist
Lotus Square Apartments
01.2020 - 01.2021
Leasing Consultant
InterSolutions
01.2019 - 01.2020
Resident Relations Specialist
Resource Residential / CT & Associates
01.2013 - 01.2017
Leasing Manager
CT & Associates
07.2005 - 10.2013