Charles Vickers
Frederick
Summary
Accomplished professional with 20 years in telecommunications infrastructure, transportation engineering, and security operations. Expertise in troubleshooting complex systems and ensuring compliance with safety and environmental standards. Veteran of the United States Navy skilled in GIS, fiber optics, and project management, ready to enhance team success in DMV-based organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transportation Engineer Technician
Maryland Technical Services / Maryland Department of Transportation Authority (MDTA)
Baltimore
05.2024 - Current
- Gathered and evaluated transportation data for over 10 projects, creating models that improved efficiency and reduced potential delays by 15%.
- Analyzed blueprints and plans to support development and design of transportation projects, ensuring compliance with safety and environmental regulations.
- Developed maps, diagrams, and documents using EMCMS, ProjectSolve², and TTCM software to facilitate project implementation.
- Collaborated with engineers and professionals to monitor project progress and maintain records, ensuring timely and budget-compliant project completion.
Security Officer
GardaWorld / Charles River Laboratories
Frederick
04.2024 - 05.2025
- Monitored live CCTV feeds on multiple screens in a high-security facility, detecting and reporting 50+ potential threats or incidents monthly to prevent breaches.
- Conducted regular patrols to prevent unauthorized access and ensure compliance.
- Responded promptly to incidents, maintaining calm and following established protocols.
- Facilitated communication with on-site personnel, dispatchers, and law enforcement to ensure effective security operations.
- Maintained detailed activity logs, conducted system checks for functionality, and managed footage storage to ensure compliance with legal and company policies.
- Welcomed staff and guests at facility entrance to create a secure and friendly environment.
Security Officer
Allied Universal / FedEx
Hagerstown
02.2023 - 04.2024
- De-escalated over 30 conflicts using crisis management techniques, minimizing disruptions and ensuring a safe environment.
- Verified identities for over 200 daily entrants, searched belongings, and documented incidents of theft, damage, and unauthorized access to improve security measures.
- Responded to alarms, managed inquiries at the security desk, and communicated via radio to coordinate with teams.
- Patrolled 100,000+ square feet of facilities, identifying and resolving unsafe conditions to enhance building security.
Engineer Assistant
Verizon
Ashburn
08.2022 - 10.2023
- Interpreted blueprints, schematics, and drawings to create detailed installation plans with AutoCAD, GIS, and Microsoft Visio, ensuring project clarity and accuracy.
- Tested components and optimized designs to reduce build errors, facilitating timely project delivery.
- Resolved production issues by collaborating with supervisors to identify and correct design flaws in outside plant (OSP) projects, applying value engineering to save 10-15% on costs.
- Provided customer service, organized workspaces, and supported team with additional tasks to ensure project deadlines were met.
Service Technician / Cable Splicer
Verizon
Falls Church
10.2016 - 08.2022
- Responded to 50+ service calls weekly, troubleshooting and repairing fiber-optic systems to restore functionality and achieve 95% customer satisfaction.
- Installed new lines, blew fiber, and conducted OTDR tests in diverse environments (e.g., attics, crawlspaces, trenches), achieving optimal signal strength.
- Operated fusion splicing equipment, corrected impairments, and configured equipment like ONT, CAT5/6, and PBX for peak performance.
- Maintained detailed logs and adhered to safety protocols while managing emergency restorations during off-hours to ensure continuous service.
Utility Locator
UtiliQuest
06.2015 - 10.2016
- Operated locating equipment to accurately detect and mark underground utilities, ensuring safety during excavation.
- Located underground utilities for 100+ sites, interpreting maps and using electronic equipment to mark locations accurately and prevent excavation damage.
- Communicated with excavators and stakeholders in unsupervised settings, facilitating accurate utility identification and minimizing project delays.
- Reviewed site plans and documentation to enhance utility mapping accuracy, supporting efficient project execution.
- Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
- Maintained detailed records of all utility locations and markouts performed.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
Education
Certificate of Technical Studies -
IT A School
Great Lakes, IL05-2001
Bowie State University
Bowie, MD06-1997
High School Diploma -
Duval High School
Lanham, MD01-1996
Some College (No Degree) -
Central Piedmont Community College
Charlotte, NCSkills
- AutoCAD
- GIS applications
- Construction inspection
- Erosion & Sediment Control
- Concrete Testing
- OSHA compliance
- Quality control
- Blueprint Reading
- Schematics
- Fiber Splicing
- OTDR Testing
- VoIP
- Ethernet
- Network Installation
- Electrical Wiring
- Microsoft Office
- Adobe Acrobat
- Problem-Solving
- Communication
- Team Leadership
- Report Writing
- Organizational Skills
- Site safety
Websites
Certification
• Guard Card
• AED Certification
• CPR Certification
• Temporary Traffic Control
• American Concrete Institute (ACI)
• AED Certification
• CPR Certification
• Temporary Traffic Control
• American Concrete Institute (ACI)
Early Career Experience
Held roles in delivery (Domino's), customer service (US Airways), VTC/PC installation (Applied Global Technology, SOTEC), media research (Nielsen), cable TV (Advanced Communications), and Navy IT support., Installed systems for 500+ households., Managed classified communications and provided IT support during Operation Iraqi Freedom., Trained users on hardware/software, enhancing efficiency.
Timeline
Transportation Engineer Technician
Maryland Technical Services / Maryland Department of Transportation Authority (MDTA)
05.2024 - Current
Security Officer
GardaWorld / Charles River Laboratories
04.2024 - 05.2025
Security Officer
Allied Universal / FedEx
02.2023 - 04.2024
Engineer Assistant
Verizon
08.2022 - 10.2023
Service Technician / Cable Splicer
Verizon
10.2016 - 08.2022
Utility Locator
UtiliQuest
06.2015 - 10.2016
Certificate of Technical Studies -
IT A School
Bowie State University
High School Diploma -
Duval High School
Some College (No Degree) -
Central Piedmont Community College