CHARLES W. MILLISON III
Columbia
Summary
Expert in data entry and management with proven ability to process large volumes of data with precision. Proficient in database systems and data analysis tools, ensuring high-quality results. Recognized for meticulous attention to detail and capacity to perform under pressure. Successfully improved data processing efficiency in previous positions.
Overview
21
21
years of professional experience
Work History
Independent Consultant
Community Health Care Centers
01.2020 - Current
- Reduced provider network assessment production time from three days to none by designing an automated provider data input
scorecard dashboard, providing upper management with real-time actionable data. - Reduced provider network assessment production time from three days to none by designing an automated provider data inputscorecard dashboard, providing upper management with real-time actionable data.
- Supervised implementation and optimization of new electronic healthcare records, halving average staff documentation time.
Consultant
Cognizant Technology
11.2018 - 01.2020
- Led journey mapping, assessment, design, and client demonstration of Direct-to-Consumer portal for largest supplemental insurance provider in USA, enhancing customer engagement.
- Mapped and prioritized 397 unique capabilities across Fortune 150 firm's Accident & Health value chain, supporting comprehensive system software upgrade.
- Co-authored white paper on disruption, innovation, and transformation in group insurance industry, showcasing Cognizant's capabilities and business benefits for clients.
Business Analyst II
Anthem, Inc.
Hanover
12.2017 - 10.2018
- Saved $250,000 through provider network optimization initiative, analyzed provider availability, quality, and value; identified gaps/areas for improvement, removed 47 low value providers and added 67 high value providers.
- Chaired Payment Innovation Committee, facilitated collaboration on Value Based Purchasing strategy, design, implementation, recruitment, and reporting.
Management Consultant
Huron Consulting Group
03.2016 - 05.2017
- Led national process improvement initiative for Veteran's Health Administration, documented requirements, solicited stakeholder feedback, and implemented five innovative solutions that improved care delivery for veterans.
- Facilitated account auditing of denied insurance claims, identified and escalated stalled workable accounts, achieving lower denial rates and saving over $500,000 within the first quarter.
- Analyzed client operations to identify improvement opportunities and enhance efficiency.
Operation, Strategy, & Training, Program Manager
United States Air Force, Global Strike Command
Barksdale AFB
01.2005 - 01.2016
- Led team of nine analysts in combat environment, directing 56 strategy consulting missions across eight countries, achieving 43 process improvements and training over 7,200 personnel.
- Forecasted and managed annual budget exceeding $200,000 and physical assets totaling $500,000, ensuring efficient allocation of resources.
Education
Master of Business Administration - Information Systems and Business Analytics
Robert H. Smith School of Business, University of Maryland
College Park, MD12-2015
Bachelor of Science - Criminal Justice
Southwestern College
Winfield, KS12-2013
Bachelor of Arts - Psychology
Southwestern College
Winfield, KS12-2013
Skills
- Electronic health records
- Data analysis
- Quality assurance
- Process automation
- Data entry and validation
- Digital file management
- Failure analysis
- Problem solving
Additional Information
Certified in Cross-Cultural Communication. This course was focused on analysis and comprehension within culturally complex environments., Competitive soccer player, outdoors enthusiast, amateur musician
Timeline
Independent Consultant
Community Health Care Centers
01.2020 - Current
Consultant
Cognizant Technology
11.2018 - 01.2020
Business Analyst II
Anthem, Inc.
12.2017 - 10.2018
Management Consultant
Huron Consulting Group
03.2016 - 05.2017
Operation, Strategy, & Training, Program Manager
United States Air Force, Global Strike Command
01.2005 - 01.2016
Master of Business Administration - Information Systems and Business Analytics
Robert H. Smith School of Business, University of Maryland
Bachelor of Science - Criminal Justice
Southwestern College
Bachelor of Arts - Psychology
Southwestern College