Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charna Williams

1231 Woodbourne Ave, Baltimore

Summary

A results-driven professional with comprehensive background in diverse roles. Known for enhancing operational workflows and contributing to cross-functional team success. Reliable, adaptable, and skilled in multitasking and conflict resolution.

Overview

6
6
years of professional experience

Work History

Generalist

Macy's
07.2022 - Current
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Organized and maintained supplies to support store operations.

Highschool Math Tutor

Baltimore City College
02.2021 - 06.2022


  • Assisted struggling students with homework assignments, clarifying confusing concepts from class and providing supplementary materials for further study.

Volunteer Card Maker

Home
01.2021 - 01.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.

Volunteer Activity Coordinator

Highlandtown Library
11.2018 - 11.2018
  • Enhanced participant engagement by incorporating interactive games and group activities in sessions.
  • Received positive feedback from participants and parents alike for exceptional ability to connect with individuals on a personal level while still maintaining professional boundaries.

Volunteer Setup Crew Member

Highland Town Restaurant
10.2018 - 10.2018
  • Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
  • Contributed to client satisfaction by setting up events according to specifications and timelines.

Education

Bachelor of Arts - Criminal Justice

Towson University
Baltimore, MD
05-2025

High School Diploma -

Baltimore City College High School
Baltimore, MD
06-2022

Skills

  • Documentation skills
  • Research and development
  • Analytical thinking
  • Problem-solving
  • Exceptional writer
  • Database research

Timeline

Generalist

Macy's
07.2022 - Current

Highschool Math Tutor

Baltimore City College
02.2021 - 06.2022

Volunteer Card Maker

Home
01.2021 - 01.2021

Volunteer Activity Coordinator

Highlandtown Library
11.2018 - 11.2018

Volunteer Setup Crew Member

Highland Town Restaurant
10.2018 - 10.2018

Bachelor of Arts - Criminal Justice

Towson University

High School Diploma -

Baltimore City College High School

Similar Profiles

CREATE PROFILE
Charna Williams