Proven results-oriented Sales/Project Manager visionary highly regarded for leading and applying industry best practices and cutting-edge technology to exponentially cut cost and streamline operations. Expert at surpassing financial and service objectives and providing expertise in operation methods and marketing strategies.
·Partner with cross-functional teams to improve proprietary tools and systems increasing efficiencies and reducing down time by 35%.
·Identify and diagnosis complex problems across various domains providing resolve and guidance via detailed reporting.
·Champion the preparation of corporate strategy documents and facilitate the identification of departmental objectives and KPIs.
·Effectively navigated between agile and waterfall approaches to ensure project flexibility and long-term timelines are achieved
·Provided summarized project plan documentation to departmental managers, clients, and various stakeholders
·Worked directly with federal, state, local agencies to secure contracts and oversaw program management
·Provided technical solution and integration to partners to drive sales, increasing conversion rates by 35%.
·Managed product/solution infrastructure with continuous deployments and engineering requirements to ensure all milestones were met
·Proactively managed changes in project and program scope, identify, communicate and resolve potential risks/conflicts, and devise contingency plans
·Created and executed strategies to achieve sales growth of 30% totaling $3 million in sales
·Prepared and presented briefings for procedures, methods, and market research to sales managers,, sales directors, and the Regional Vice President.
Designed roadmaps and timelines and identified risks and mitigations to execute business plans.
·Developed business initiative deliverables, monitoring tools, validation test plans, and governance to serve the needs of stakeholders
·Devised, deployed, and monitored processes to boost long-term business success and increased profits by 25%
·Developed and prepared proposals, summaries, and reports as well as human resources management processing .
·Analyzed customer data and market trends to verify strategic positioning and install actionable solutions
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Performance Management and People Development
·Managed a team of 12 direct reports and over 100 indirect reports.
·Designed and implemented various incentive programs to boost staff morale.
·Managed various development and training programs.
Corporate Retail Management
·Managed a retail portfolio valuing over 6 million annual revenue.
·Oversaw 20 retail stores across the Mid Atlantic States.
·Negotiated and executed contracts to ensure alignment with corporate strategy .
Business Analytics/Business Intelligence
·Skilled at using various data mining techniques to analyze data from various sources.
·Built performance dashboard to track KPIs and team progress.
·Enterprise Sales cross segment.
Client Relationship and Vendor Management
·Managed vendor relationships and client departments to gather business requirements
·Managed procrument priorities to ensure project invoices are paid on time
Technical- Salesforce, Power Bi, Adobe Creative Suite, MS Office
Analytics - Data analytics, Forecasting
Sales - Channel Development. Client Relationship Building, Customer Service