Summary
Overview
Work History
Education
Skills
Timeline
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Chayla Miles

Bowie

Summary

Dynamic and organized professional with a positive attitude, experienced in customer service at Wright's Country Market. Proven ability to enhance customer satisfaction and streamline operations. Skilled in problem-solving and collaboration, with a strong focus on fostering community relationships and creating engaging environments for children through effective communication and planning.

Overview

2026
2026
years of professional experience

Work History

Volunteer

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Collaborated with local organizations to provide food baskets to families in need.
  • Strengthened community bonds by organizing social events that brought diverse groups together.
  • Fostered love for reading among children with weekly storytelling sessions at community library.
  • Developed and maintained relationships with community organizations and agencies.

Babysitter

Independant Worker
06.2025 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Encouraged positive behavior and manners through example and gentle guidance.

Customer Counter Clerk

Wright's Country Market
06.2024 - 11.2024
  • Evaluated operational efficiency regularly, implementing process improvements when necessary.
  • Streamlined package handling processes for improved parcel tracking and delivery times.
  • Developed strategies for peak holiday seasons that resulted in reduced wait times for customers.
  • Maintained a clean and organized workspace to facilitate smooth operations at the customer counter.
  • Enhanced customer satisfaction by providing efficient and friendly service at the counter.
  • Assisted customers with shipping needs, ensuring accurate information and pricing options were provided.
  • Managed cash transactions accurately, reducing discrepancies and increasing cashier accountability.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

No Degree -

Chelsea School
Hyattsville

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Customer service
  • Decision-making

Timeline

Babysitter

Independant Worker
06.2025 - Current

Customer Counter Clerk

Wright's Country Market
06.2024 - 11.2024

Volunteer

No Degree -

Chelsea School

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Chayla Miles